Logistics reconciliation
Logistics reconciliation software for finance teams
Cointab helps finance teams reconcile shipment records with logistics partner reports, AWB data, freight invoices, delivery charges, COD remittances, returns, RTOs, deductions, and settlements.
View live demo reportTrusted by teams reconciling logistics and delivery partner data
Cointab is used by finance and operations teams handling recurring reconciliation across logistics partners, COD partners, payments, banks, marketplaces, vendors, customers, and internal systems.
Logistics costs are difficult to verify manually
Logistics reconciliation involves shipment-level data, AWB numbers, carrier invoices, weight slabs, zones, delivery statuses, COD collections, RTOs, returns, penalties, deductions, and settlements. When each logistics partner sends data in a different format, manual reconciliation becomes slow and error-prone.
Carrier invoices may not match internal shipment records
A logistics partner may bill for shipments that are missing internally, duplicated, cancelled, returned, or not eligible for billing.
AWB-level matching can be messy
Internal systems may use order IDs or shipment IDs, while logistics partners may use AWB numbers, carrier references, invoice numbers, or partner-specific tracking IDs.
Weight and zone differences create billing disputes
The business may expect one weight slab or delivery zone, while the carrier invoice may apply another slab, zone, rate, surcharge, or charge category.
Delivery status affects what should be billed
A shipment may be delivered, returned, RTO, cancelled, lost, damaged, undelivered, or in transit, and each status can affect the expected logistics charge.
COD and logistics data often overlap
For COD shipments, finance teams may need to reconcile delivery charges, COD collections, remittances, deductions, RTOs, and bank credits together.
Reverse logistics adds more exceptions
Returns, reverse pickups, RTO shipments, failed deliveries, and reattempts may create additional freight charges or adjustments.
Partner deductions are hard to explain
Logistics partners may deduct charges, penalties, COD fees, fuel surcharge, weight dispute amounts, reverse shipping, holding charges, or other adjustments.
Excel becomes fragile as shipment volume grows
Finance teams often compare shipment reports, AWB files, carrier invoices, rate cards, COD reports, RTO files, and bank statements using repeated VLOOKUPs and filters.
Open items need clear action
Teams need to know whether a difference is due to overbilling, missing AWB, wrong weight, wrong zone, RTO, duplicate charge, delayed settlement, deduction, or missing partner file.
What is logistics reconciliation?
Logistics reconciliation is the process of matching internal shipment, order, and delivery records with logistics partner reports, carrier invoices, freight charges, COD remittances, returns, RTOs, and settlement records.
For example, your internal system may show that an order was shipped with a specific AWB number, expected weight, delivery status, COD amount, and expected shipping charge. The logistics partner may show its own delivery status, billed weight, charged zone, invoice amount, RTO status, deductions, and settlement reference. Your books or bank statement may show the final amount paid or received.
Cointab helps bring these records together so your finance team can answer:
- Which shipments were correctly billed?
- Which AWB numbers are missing from internal or partner records?
- Which shipments were overcharged or undercharged?
- Which weight, zone, or rate card differences explain billing gaps?
- Which delivered shipments have matching logistics charges?
- Which RTO or return shipments were billed correctly?
- Which COD remittances and logistics deductions need review?
- Which partner invoice lines need dispute or follow-up?
- Which logistics costs should be posted, adjusted, or recovered?
Bring together shipments, AWB data, invoices, returns, COD, and settlements
Cointab can reconcile logistics workflows using multiple reports from internal systems, logistics partners, ERPs, payment systems, banks, and supporting files.
| Data source | Example records |
|---|---|
| Internal shipment report | Order ID, shipment ID, AWB number, shipment date, expected weight, expected charge, delivery status |
| Logistics partner report | AWB, pickup date, delivery date, delivery status, billed weight, zone, service type |
| Carrier invoice | Invoice number, AWB, freight charge, fuel surcharge, COD fee, tax, total billed amount |
| Rate card / tariff file | Zone, weight slab, service type, base rate, additional weight charge, surcharge rules |
| AWB / tracking report | AWB number, shipment movement, delivery attempt, delivered date, RTO status |
| Return / RTO report | Return status, RTO date, reverse pickup, reverse charge, returned amount |
| COD remittance report | AWB, COD collected amount, COD remitted amount, remittance date, settlement reference |
| Partner settlement report | Settlement ID, deductions, adjustments, remittance batch, invoice adjustment |
| Bank statement | Partner payment, COD credit, UTR/reference, bank date, settled amount |
| Books / logistics ledger | Freight expense, payable, COD receivable, adjustment entry, vendor balance |
| Supporting data | SKU weight, product master, store mapping, pincode-zone mapping, partner mapping, rate logic |
Users can start with internal shipment and logistics partner invoice reports, then add AWB, rate card, RTO, COD, settlement, bank, books, or supporting reports as the workflow becomes more complete.
Find logistics billing and shipment differences faster
Cointab helps finance teams separate clean logistics matches from exceptions that need review, dispute, correction, or follow-up.
Shipment billed but missing internally
The logistics partner invoice shows an AWB or shipment, but the shipment is not found in internal records.
Internal shipment not billed
The internal report shows a shipment, but no matching logistics partner invoice or charge is found.
Wrong freight charge
The billed logistics charge does not match the expected charge based on internal records, rate card, weight, zone, or service type.
Weight mismatch
The partner bills a different weight or weight slab compared to internal expected weight or product weight.
Zone mismatch
The logistics partner applies a different zone, pincode group, route, or delivery category than expected.
Duplicate logistics charge
The same AWB, shipment, invoice line, or charge appears more than once.
RTO charge mismatch
Returned or undelivered shipments are billed differently than expected, or RTO charges are missing or duplicated.
Reverse logistics mismatch
Reverse pickup, return shipping, or exchange-related charges do not match internal return records.
COD remittance mismatch
COD collected, COD remitted, logistics deduction, and bank credit do not match cleanly.
Partner deduction difference
The logistics partner deducts charges, penalties, fuel surcharge, COD fee, holding charge, adjustment, or other amounts that need review.
Delivery status mismatch
The internal system and logistics partner disagree on whether a shipment was delivered, returned, cancelled, RTO, lost, or pending.
Bank or books mismatch
The final payment, settlement, or accounting entry does not match the logistics invoice, COD report, or partner settlement.
How Cointab automates logistics reconciliation
Cointab gives finance teams a reusable workflow for preparing logistics data, matching records, reviewing exceptions, and exporting reports.
Select or create the workflow
Start with a logistics reconciliation template or build a custom workflow for your courier partner, freight vendor, ERP, order management system, marketplace, or internal reports.
Upload or automate data
Upload CSV, XLS, or XLSX files manually, or automate recurring data input through email, SFTP, or APIs.
Map required fields
Select date, amount, and identifier columns such as AWB number, order ID, shipment ID, carrier reference, invoice number, settlement ID, COD reference, delivery date, or bank UTR.
Add supporting data
Use supporting files for rate card mapping, weight slab calculation, pincode-zone mapping, SKU weight enrichment, RTO mapping, store mapping, delivery status enrichment, or partner deduction logic.
Create derived columns
Use AI to create calculated fields such as clean AWB number, expected freight charge, billed weight slab, expected zone, RTO-adjusted charge, COD deduction-adjusted amount, net logistics cost, or normalized shipment reference.
Run reconciliation
Cointab applies structured matching logic across internal shipment data, logistics partner reports, carrier invoices, AWB files, RTO records, COD remittances, settlements, bank records, and books.
Review exceptions
See fully matched, partially matched, unmatched, and skipped records, then drill into transaction-level details.
Download or automate output
Download Excel reports or push matched, unmatched, exception, or summary data back to ERP, accounting, BI, analytics, operations, logistics, or internal systems.
Match structured logistics data with rules and difficult exceptions with AI
Cointab applies structured matching first, then uses AI to help with difficult open transactions where references are missing, messy, or spread across multiple shipment, invoice, COD, and settlement reports.
Structured matching
Cointab can match logistics records using:
Matching scenarios
One-to-one
One internal shipment matches one logistics partner invoice line or AWB record.
One-to-many
One shipment maps to multiple logistics charges, deductions, RTO charges, COD entries, or adjustment records.
Many-to-one
Multiple shipments are grouped into one partner invoice, settlement, payout, or bank entry.
Many-to-many
Multiple shipments, invoice lines, COD entries, RTO records, deductions, and settlements are grouped and compared together.
Partial matching
AWB, order, or shipment reference matches, but the amount differs because of weight, zone, rate, surcharge, tax, RTO, COD fee, or deduction.
Contra / adjustment matching
Returns, RTOs, reversals, refunds, penalties, deductions, credit notes, debit notes, and invoice adjustments are netted against original shipment charges.
AI-assisted transaction matching
After structured rules run, AI helps match difficult open transactions where:
- AWB numbers are incomplete or formatted differently
- Order references are missing or partial
- Carrier descriptions contain embedded references
- Invoice lines are grouped differently from shipment records
- RTO records do not directly map to original shipments
- Partner remarks contain messy text
- Shipment status differs across internal and partner reports
- One settlement includes many shipments and adjustments
- Multiple possible matches exist across AWB, invoice, COD, and bank reports
- Partner-side charge descriptions are unstructured
AI exception analysis
For transactions that remain open, AI can help identify possible reasons such as:
AI assists reconciliation, but Cointab keeps the output transparent, reviewable, and audit-friendly.
Clear logistics reconciliation reports your team can use
Cointab gives finance teams a complete report showing what matched, what partially matched, what remains unmatched, and what was skipped.
Report categories
Fully matched
Shipments, AWB records, carrier invoice lines, COD records, settlement entries, or bank/book records where identifiers and amounts match.
Partially matched
Records where AWB, order, shipment, invoice, or settlement details match, but the amount differs.
Unmatched in internal records
Logistics partner invoice, AWB, settlement, or COD records present externally but not found in internal shipment data.
Unmatched in partner records
Internal shipments, orders, expected charges, or COD records present internally but not found in logistics partner data.
Skipped
Rows excluded because of missing, invalid, duplicate, incomplete, or unusable data.
Report capabilities
- Summary cards
- Transaction-level tables
- Matched transaction detail view
- Filters for review
- Difference amounts
- AWB-wise summary
- Shipment-wise summary
- Partner-wise summary
- Invoice-wise review
- Weight and zone difference review
- Rate card difference review
- COD remittance review
- RTO and return review
- Bank/books matching review
- Excel export
- Manual match
- Undo manual match
- Audit-ready output
- Open-item reason and action analysis
Automate recurring logistics reconciliation
Once your logistics reconciliation workflow is configured, Cointab can automate data input, reconciliation runs, and output delivery.
Bring data into Cointab
Receive or pull data through:
- Internal shipment report pushed from ERP, OMS, WMS, or eCommerce system
- Logistics partner invoice received by email
- AWB report pulled from SFTP
- Rate card file uploaded on schedule
- RTO report uploaded automatically
- COD remittance report received from delivery partner
- Partner settlement report received on schedule
- Bank statement added through API or file upload
- Books or freight ledger exported from accounting software
Run reconciliation automatically
Schedule reconciliation:
Push output back
Send reconciliation output to:
- Fully matched shipments
- Partially matched records
- Unmatched internal shipments
- Unmatched partner invoice lines
- Overbilled shipments
- Underbilled shipments
- Weight mismatch records
- Zone mismatch records
- Duplicate charges
- RTO differences
- Reverse logistics differences
- COD remittance differences
- Partner deduction differences
- Bank/books differences
- Exception reasons
- Suggested actions
- Excel reports
- Structured API output
Start faster with logistics reconciliation templates
Use a ready-made logistics reconciliation template where available, or create a custom logistics reconciliation workflow for your shipment data, carrier invoices, rate cards, COD reports, and partner formats.
Shipment Report vs Carrier Invoice
Best for matching internal shipment records with logistics partner invoice lines and freight charges.
View templateAWB Reconciliation
Best for matching AWB-level delivery, shipment, invoice, RTO, and partner records.
View templateLogistics Invoice vs Rate Card
Best for comparing billed logistics charges with expected charges based on rate cards, weight slabs, zones, and service types.
View templateCOD Partner Reconciliation
Best for matching internal COD order records with delivery partner COD remittance reports.
Explore solutionBooks Reconciliation
Best for teams that want to reconcile logistics invoices, payments, COD deductions, and freight expense entries with accounting books.
Explore solutionIf a specific logistics partner template is not available yet, users can still create a custom reconciliation using their own shipment, AWB, carrier invoice, rate card, RTO, COD remittance, settlement, bank, books, and supporting reports.
See a logistics reconciliation report before signing up
Open a sample Logistics Reconciliation report and see how Cointab presents matched, partially matched, unmatched, and skipped transactions.
Logistics Reconciliation Demo
See how internal shipment records are matched with logistics partner invoice records, and how AWB mismatches, freight charge differences, weight disputes, zone differences, RTO charges, COD remittance gaps, and duplicate charges are highlighted.
View demo reportBuilt for eCommerce, retail, logistics, and delivery-heavy teams
Cointab is useful for teams that regularly reconcile shipments, AWB data, carrier invoices, delivery charges, COD remittances, returns, RTOs, deductions, and freight expenses.
eCommerce and D2C brands
For brands reconciling website orders, shipment records, delivery partner invoices, COD remittances, returns, RTOs, and freight costs.
Retail and omnichannel businesses
For companies reconciling store dispatches, online deliveries, carrier invoices, customer returns, and logistics partner charges.
Marketplace sellers
For sellers tracking shipment charges, AWB records, marketplace logistics deductions, returns, and settlement differences.
Logistics-heavy businesses
For teams handling high-volume AWB-level shipment, delivery, return, freight, and partner invoice data.
Finance teams
For teams preparing logistics reconciliation reports for month-end close, books, audit, vendor payment, and dispute follow-up.
Operations teams
For teams reviewing delivery status, RTO status, missed shipments, weight disputes, and partner-side exceptions.
Accounts payable teams
For teams validating logistics partner invoices before payment.
Accounting firms
For firms handling logistics reconciliation for multiple eCommerce, retail, or delivery-heavy clients.
Trusted by teams handling logistics and eCommerce reconciliation
Cointab is used by finance and operations teams that reconcile high-volume, multi-source transaction data across logistics partners, COD partners, payments, marketplaces, banks, vendors, customers, and internal systems.
“We have worked on many softwares but we love the ease of using cointab. The staff and support is very instant. They are approachable, proficient and patient. Team is very cooperative with the customisations. The experience of using cointab was nice.”
Logistics reconciliation FAQs
Start reconciling logistics costs faster
Use a ready-made logistics reconciliation template, build a custom workflow, or schedule a guided setup with the Cointab team.
View live demo reportNo credit card required · Manual uploads and automated data flows supported