Cointab Terms of Service
Last Updated: October 15, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”, or “your”) and Cointab Software Private Limited, a company incorporated under the laws of India, having its registered office at Mumbai, India (“Cointab”, “we”, “our”, or “us”). These Terms govern your access to and use of Cointab (the “Service”), including all features, functionality, content, and websites operated under the Cointab.net and Cointab.ai domain.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
1. Acceptance of Terms
- By using the Service, you represent and warrant that you have the full legal capacity and authority to enter into and comply with these Terms.
- These Terms apply to all visitors, registered users, and customers of Cointab.
- If you are entering into these Terms on behalf of an organization or entity, you represent that you have the authority to bind such an entity to these Terms, and all references to “you” or “Customer” shall refer to that entity.
2. Services Offered
Cointab is an AI-powered finance automation software platform that provides products and functionality for transaction reconciliation, account reconciliation, finance reporting, data processing, workflow automation, and related finance processes.
Cointab may enhance, modify, or discontinue features of the Service at its discretion, provided such changes do not materially degrade the core functionality of the Service for paid customers.
The Service is provided for lawful use only and subject to these Terms and any applicable usage or feature-specific conditions.
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information;
- Maintain the confidentiality of your login credentials; and
- Accept responsibility for all activities that occur under your account.
Account sharing, impersonation, or unauthorized use of another user's credentials is strictly prohibited. You must promptly notify [email protected] of any unauthorized use or suspected security breach.
4. Payments and Subscription Pricing
4.1 Pricing and Taxes
All prices, fees, and charges displayed on Cointab are exclusive of applicable taxes, levies, or duties, which shall be borne by the Customer as per applicable law.
4.2 Subscription Plans
Cointab products are offered under organization-based subscription plans. Each Cointab product may be subscribed to separately.
Subscription plans may include limits based on the applicable product, including data volume, accounts, data sets, file size, users, processing limits, data retention, or other usage parameters described on the pricing page or applicable order documentation.
4.3 Billing and Renewal
Subscriptions are billed in accordance with the billing frequency, pricing, and payment terms displayed at the time of purchase or otherwise agreed in writing between the Customer and Cointab.
Where recurring billing is enabled, by subscribing you authorize Cointab to charge the applicable subscription fees in accordance with the agreed billing schedule.
4.4 No Refunds
All payments are final. Except where required by law, subscription fees are non-refundable. Partial periods are not prorated.
4.5 Billing Adjustments
Cointab reserves the right to correct any billing errors or adjust pricing upon notice. Continued use after such notice constitutes acceptance of revised pricing.
5. Ownership and Intellectual Property Rights
5.1 User Content
All data, files, and materials uploaded or submitted by you to the Service (“User Content”) remain your sole property.
Cointab does not claim any ownership rights over your User Content. You grant Cointab a non-exclusive, worldwide, royalty-free license to process such content solely for the purpose of providing and improving the Service.
5.2 Generated Output
All reports, reconciliation outputs, calculations, files, and other outputs generated through the Service (“Output”) are owned by you, subject to your compliance with these Terms.
You are solely responsible for how such Output is reviewed, used, relied upon, or shared.
5.3 Cointab IP
All rights, title, and interest in and to the Service, including software, algorithms, workflows, AI models, user interfaces, trademarks, and related intellectual property, remain the exclusive property of Cointab and its licensors.
Except as expressly granted, no license or rights are conferred to you under any intellectual property of Cointab.
6. Confidential Information
- Each party may have access to certain non-public, proprietary, or confidential information of the other party (“Confidential Information”).
- Neither party shall disclose or use the other party's Confidential Information for any purpose other than performing obligations under these Terms, except as required by law.
- Confidentiality obligations shall survive termination of these Terms for a period of three (3) years.
7. Use Restrictions
You agree not to:
- Use the Service for any unlawful, harmful, or fraudulent purpose;
- Upload malicious code, viruses, or automated scripts;
- Access or attempt to access data of other users;
- Reverse engineer, decompile, or copy the Service or its underlying systems; or
- Use automated tools to abuse the Service (including scraping or bulk querying).
Cointab may suspend or terminate access if such prohibited conduct is detected.
8. Availability and Uptime
Cointab shall use commercially reasonable efforts to ensure availability of the Service. However, the Service is provided on a best-effort basis and may be subject to downtime for maintenance, upgrades, or unforeseen technical issues.
Cointab disclaims all responsibility for any loss, damage, or inconvenience caused by such interruptions.
9. Representations and Warranties
Each party represents and warrants that:
- It has full power and authority to enter into these Terms; and
- Its performance of these Terms will comply with all applicable laws.
Except as expressly stated, Cointab makes no warranties, express or implied, regarding the Service, including but not limited to merchantability, fitness for a particular purpose, accuracy, or non-infringement.
10. Disclaimer
The Service is provided “as is” and “as available” without warranty of any kind.
You acknowledge that outputs may not be error-free and should not be relied upon as professional, legal, accounting, tax, or financial advice.
Certain features of the Service may use artificial intelligence or automated processing to assist with activities such as data preparation, formulas, calculations, matching, and other workflows. You are responsible for reviewing and validating relevant Output before relying on it for financial, accounting, tax, legal, or business decisions.
Cointab does not guarantee continuous or error-free operation or that the Service will meet your expectations.
11. Indemnification
You agree to indemnify, defend, and hold harmless Cointab, its directors, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- Your use of the Service;
- Violation of these Terms; or
- Infringement of any third-party rights by your User Content or use of the Service.
12. Limitation of Liability
To the maximum extent permitted by law:
- Cointab shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the Service.
- Cointab's total cumulative liability for any claim under these Terms shall not exceed the total amount paid by you to Cointab during the two (2) months preceding the event giving rise to such claim.
13. Publicity
Unless otherwise agreed in writing, Cointab may identify you as a customer and use your name and logo for marketing and promotional purposes.
14. Termination
Cointab may suspend or terminate your account for breach of these Terms or misuse of the Service.
You may terminate your account at any time by contacting [email protected]. Upon termination, access to your account will cease, and your data will be handled per our data retention policy.
Provisions which by their nature should survive termination (including confidentiality, IP, limitation of liability, and indemnification) shall continue in full force.
15. Changes to Terms
Cointab reserves the right to modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.
Material changes will be communicated via email or in-app notification. Continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.
16. Miscellaneous
16.1 Notices
All notices under these Terms shall be sent by email to [email protected] or to the Customer's registered email address.
16.2 Assignment
You may not assign or transfer your rights or obligations under these Terms without Cointab's prior written consent. Cointab may assign these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
16.3 Force Majeure
Cointab shall not be liable for any delay or failure to perform due to causes beyond its reasonable control, including natural disasters, war, strikes, or internet outages.
16.4 Dispute Resolution and Governing Law
If any dispute or difference arises between the parties under or in connection with these Terms, including any question regarding their interpretation, application, rights, or liabilities (the “Dispute”), the following procedure shall apply:
Pre-Arbitration Requirement
A party must not commence any court proceedings (except for seeking urgent or interim relief) in relation to a Dispute unless it has first complied with this clause.
Notice of Dispute
A party claiming that a Dispute has arisen shall give written notice to the other party specifying the particulars of the Dispute and the relief sought.
Good Faith Negotiation
The parties shall first endeavour to resolve the Dispute amicably through mutual discussions within thirty (30) days of such notice.
Arbitration
If the Dispute cannot be settled by mutual discussion within the above period, it shall be referred to and finally resolved by arbitration before a sole arbitrator mutually appointed by both parties, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, India and any statutory modification or re-enactment thereof for the time being in force.
The arbitration proceedings shall:
- Be conducted in the English language;
- Be held in Mumbai, India; and
- Result in a reasoned award, which shall be final and binding on both parties.
Jurisdiction
Subject to the above arbitration process, the courts at Mumbai, India shall have exclusive jurisdiction for any matters arising under or in connection with these Terms.
16.5 No Agency
Nothing in these Terms creates a partnership, joint venture, or employment relationship between the parties.
16.6 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16.7 Entire Agreement
These Terms constitute the agreement governing your use of the Service unless you and Cointab have entered into a separate written agreement, order form, statement of work, or other executed commercial agreement applicable to the Service.
Where such a separate agreement applies and any provision conflicts with these Terms, the terms of the separate agreement will prevail to the extent of the conflict, unless otherwise expressly agreed in writing.
These Terms, together with any such applicable written agreement, supersede prior or contemporaneous communications or understandings relating to the subject matter covered by them.
17. Contact Information
For legal or compliance inquiries, please contact:
Email: [email protected]
Address: 704, Palm Spring Centre, Link Road, Malad West, Mumbai 400064, India
For support or technical queries, contact:
Email: [email protected]
By using Cointab, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.