Real money game reconciliation
Real money game reconciliation software for finance teams
Cointab helps finance teams reconcile player deposits, withdrawals, wallet ledgers, game rounds, rake, commissions, bonuses, refunds, chargebacks, payment gateway settlements, bank statements, and accounting records.
View live demo reportTrusted by teams reconciling high-volume payment and wallet data
Cointab is used by finance and operations teams handling recurring reconciliation across payments, wallets, settlements, banks, ledgers, partners, and internal systems.
Real money gaming transactions are difficult to reconcile manually
Real money gaming platforms handle large volumes of deposits, withdrawals, wallet movements, game transactions, bonuses, taxes, refunds, chargebacks, and payment settlements. Each transaction may appear across multiple systems with different references and timing.
Deposits and wallet credits may not match
A payment gateway may show a successful deposit, but the player wallet may not be credited, may be credited late, or may show a different amount.
Withdrawals need careful tracking
A withdrawal may be requested by a player, approved internally, processed through a bank or payout partner, failed, reversed, or paid in a later cycle.
Player wallet balances change frequently
Player wallets may include deposits, winnings, losses, entry fees, rake, bonuses, refunds, tax deductions, promotional credits, and withdrawals. These movements need clear validation.
Game round data can be complex
Game engines may generate round-level, table-level, contest-level, tournament-level, or match-level records that need to match wallet debits, winnings, and platform revenue.
Bonuses and promotions complicate balances
Cash bonuses, promotional credits, coupons, referral rewards, free-entry credits, and loyalty benefits may be credited, used, expired, reversed, or restricted differently across systems.
Payment settlements create timing gaps
Deposits may be collected by payment gateways before settlement, while withdrawals may be processed through payout partners and reflected in the bank later.
Refunds, chargebacks, and reversals need review
Failed payments, chargebacks, duplicate deposits, withdrawal reversals, refund approvals, and disputed transactions can create differences between platform, payment, and bank records.
Tax and deduction logic needs clear reporting
Tax deductions, platform fees, rake, GST or other tax records, TDS where applicable, and accounting entries may need to be compared with transaction-level source data.
Excel becomes fragile as volume grows
Finance teams often compare player ledgers, deposit reports, withdrawal files, game round reports, bonus reports, payment gateway settlements, bank statements, and accounting ledgers using repeated VLOOKUPs and filters.
Open items need clear action
Teams need to know whether a difference is due to missing wallet credit, failed payment, withdrawal reversal, game round mismatch, bonus adjustment, chargeback, settlement delay, tax deduction, or accounting entry issue.
What is real money game reconciliation?
Real money game reconciliation is the process of matching player wallet records, deposits, withdrawals, game transactions, bonuses, taxes, settlements, payment gateway reports, bank statements, and accounting entries.
For example, your gaming platform may show that a player deposited money into their wallet. The payment gateway may show the payment status, transaction ID, fee, and settlement reference. The wallet ledger may show whether the amount was credited. The game engine may show entry fees, winnings, losses, rake, or contest results. The bank statement may show the final settlement received or payout made.
Cointab helps bring these records together so your finance team can answer:
- Which successful deposits were credited to player wallets?
- Which wallet credits are missing from payment gateway records?
- Which withdrawal requests were paid, failed, reversed, or pending?
- Which game rounds match wallet debits and winnings?
- Which rake, commission, or platform fee amounts are correct?
- Which bonuses or promotional credits were issued, used, expired, or reversed?
- Which refunds or chargebacks changed the player wallet or payment record?
- Which payment gateway settlements match bank credits?
- Which tax or deduction amounts need review?
- Which player wallet balances differ from internal or accounting records?
- Which records need follow-up with payment partners, payout partners, operations, or accounting teams?
Bring together deposits, withdrawals, wallet ledgers, game records, settlements, and bank entries
Cointab can reconcile real money game workflows using multiple reports from gaming platforms, wallet systems, payment gateways, payout partners, game engines, accounting systems, and banks.
| Data source | Example records |
|---|---|
| Player wallet ledger | Player ID, wallet transaction ID, credit, debit, opening balance, closing balance, transaction type |
| Deposit report | Deposit ID, player ID, payment transaction ID, deposit amount, payment status, payment date |
| Payment gateway report | Gateway transaction ID, payment status, fee, tax, settlement ID, settled amount |
| Withdrawal report | Withdrawal ID, player ID, requested amount, approved amount, payout status, payout reference |
| Payout partner report | Payout ID, bank reference, withdrawal status, failure reason, payout date |
| Game round / contest report | Game ID, round ID, table ID, contest ID, entry fee, winnings, rake, result |
| Rake / commission report | Platform fee, rake amount, commission amount, game type, round or contest reference |
| Bonus / promotion report | Bonus ID, referral credit, promotional credit, usage, expiry, reversal, restriction |
| Refund / chargeback report | Refund ID, chargeback reference, reversed amount, disputed transaction, status |
| Tax / deduction report | Tax amount, TDS where applicable, GST or other tax, withholding, deduction reference |
| Bank statement | Final bank credit or debit, UTR/reference, value date, settlement amount |
| Accounting / GL report | Wallet liability ledger, revenue ledger, bank ledger, tax ledger, journal entries |
| Supporting data | Player mapping, game mapping, payment mapping, bonus rules, tax rules, settlement mapping |
Users can start with player wallet, deposit, withdrawal, and bank reports, then add game round, rake, bonus, refund, chargeback, tax, payment gateway, payout partner, accounting, or supporting reports as the workflow becomes more complete.
Find deposit, withdrawal, wallet, and settlement differences faster
Cointab helps finance teams separate clean real money game matches from exceptions that need review.
Deposit successful but wallet not credited
The payment gateway shows a successful deposit, but the player wallet does not show a matching credit.
Wallet credited but deposit missing
The wallet ledger shows a credit, but there is no matching deposit in payment gateway or bank records.
Deposit amount mismatch
The deposit amount, credited wallet amount, gateway amount, fee-adjusted amount, or settlement amount does not match.
Duplicate deposit
The same payment transaction, wallet credit, or deposit reference appears more than once.
Withdrawal approved but payout missing
The platform shows an approved withdrawal, but the payout partner or bank statement does not show a matching debit.
Failed payout not reversed
A withdrawal payout failed, but the amount was not reversed correctly into the player wallet.
Withdrawal amount mismatch
The requested amount, approved amount, payout amount, tax deduction, or bank debit amount differs.
Game round mismatch
Game round, contest, or table-level records do not match wallet debits, winnings, rake, or player balances.
Bonus credit mismatch
A bonus or promotional credit is missing, duplicated, expired incorrectly, or used differently across reports.
Rake or commission mismatch
The expected platform revenue does not match game round data, wallet movements, or accounting records.
Refund or chargeback mismatch
A refund, chargeback, failed payment, or reversed deposit does not match across wallet, payment gateway, and accounting records.
Settlement delay
A payment or payout transaction appears in one period but is settled in a later period.
Bank credit mismatch
Payment gateway settlement amounts do not match the final bank credit.
Wallet balance mismatch
Opening balance, closing balance, deposits, withdrawals, winnings, losses, bonuses, and adjustments do not reconcile.
Tax or deduction mismatch
Tax, withholding, TDS where applicable, GST or other deductions, or accounting tax entries differ between reports.
How Cointab automates real money game reconciliation
Cointab gives finance teams a reusable workflow for preparing gaming, wallet, payment, and bank data, matching records, reviewing exceptions, and exporting reports.
Select or create the workflow
Start with a real money game reconciliation template or build a custom workflow for your gaming platform, wallet system, payment gateway, payout partner, game engine, bank, accounting system, or internal reports.
Upload or automate data
Upload CSV, XLS, or XLSX files manually, or automate recurring data input through email, SFTP, or APIs.
Map required fields
Select date, amount, and identifier columns such as player ID, wallet transaction ID, deposit ID, withdrawal ID, payment transaction ID, payout reference, game ID, round ID, contest ID, settlement ID, journal number, or bank UTR.
Add supporting data
Use supporting files for player mapping, wallet mapping, payment gateway mapping, game mapping, bonus rules, rake logic, tax rules, payout partner mapping, settlement mapping, or accounting logic.
Create derived columns
Use AI to create calculated fields such as net wallet credit, expected settlement amount, rake-adjusted amount, tax-adjusted withdrawal amount, clean player ID, normalized transaction reference, bonus-adjusted balance, or wallet movement category.
Run reconciliation
Cointab applies structured matching logic across deposits, withdrawals, wallet ledgers, payment gateway reports, payout partner reports, game round records, rake data, bonus files, refund records, tax reports, accounting entries, and bank statements.
Review exceptions
See fully matched, partially matched, unmatched, and skipped records, then drill into player-level, wallet-level, deposit-level, withdrawal-level, game-level, settlement-level, or bank-level details.
Download or automate output
Download Excel reports or push matched, unmatched, exception, or summary data back to ERP, accounting, BI, analytics, finance, wallet systems, or internal systems.
Match structured gaming data with rules and difficult exceptions with AI
Cointab applies structured matching first, then uses AI to help with difficult open transactions where player references, wallet transaction IDs, payment references, game records, or bank narrations are missing, messy, or spread across multiple reports.
Structured matching
Cointab can match real money game records using:
Matching scenarios
One-to-one
One deposit, withdrawal, wallet movement, game round, settlement, or bank transaction matches one corresponding record on the other side.
One-to-many
One player transaction maps to multiple wallet entries, game records, bonus entries, fee lines, tax lines, or settlement records.
Many-to-one
Multiple deposits, withdrawals, game entries, or wallet movements are grouped into one payment gateway settlement, payout batch, accounting entry, or bank transaction.
Many-to-many
Multiple player transactions and multiple wallet, payment, game, bonus, settlement, bank, or accounting records are grouped and compared.
Partial matching
Player ID, wallet transaction ID, payment reference, withdrawal ID, or settlement reference matches, but the amount differs because of fees, tax, bonus usage, chargeback, refund, payout failure, rake, or timing difference.
Contra / reversal matching
Refunds, chargebacks, failed payments, payout reversals, bonus reversals, cancelled rounds, rejected withdrawals, and adjustment entries are netted against original wallet, payment, or game transactions.
AI-assisted transaction matching
After structured rules run, AI helps match difficult open transactions where:
- Player IDs are incomplete or formatted differently
- Wallet references do not directly match payment references
- Bank narrations contain embedded payment or settlement references
- Game round records are split across multiple files
- Withdrawal references differ across platform and payout partner reports
- Bonus or promotional credits are recorded separately
- Refunds or chargebacks do not directly map to original deposits
- Payment gateway references are missing or inconsistent
- Multiple possible matches exist across wallet, payment, game, bank, and accounting reports
- Descriptions are unstructured or incomplete
AI exception analysis
For transactions that remain open, AI can help identify possible reasons such as:
AI assists reconciliation, but Cointab keeps the output transparent, reviewable, and audit-friendly.
Clear real money game reconciliation reports your team can use
Cointab gives finance teams a complete report showing what matched, what partially matched, what remains unmatched, and what was skipped.
Report categories
Fully matched
Deposits, withdrawals, wallet movements, game rounds, bonuses, refunds, settlements, accounting entries, or bank transactions where identifiers and amounts match.
Partially matched
Records where identifiers match but deposit amount, wallet amount, withdrawal amount, rake amount, bonus amount, settlement amount, tax amount, ledger balance, or bank amount differs.
Unmatched in internal records
Wallet entries, player transactions, expected settlements, expected withdrawals, game records, or accounting entries present internally but not found in external reports.
Unmatched in external records
Payment gateway records, payout partner records, bank entries, chargebacks, settlements, or partner records present externally but not found internally.
Skipped
Rows excluded because of missing, invalid, duplicate, incomplete, or unusable data.
Report capabilities
- Summary cards
- Transaction-level tables
- Player-level detail view
- Wallet-level detail view
- Deposit-level review
- Withdrawal-level review
- Game round-level review
- Settlement-level detail view
- Matched transaction detail view
- Filters for review
- Difference amounts
- Payment-channel-wise review
- Game-wise review
- Partner-wise review
- Excel export
- Manual match
- Undo manual match
- Audit-ready output
- Open-item reason and action analysis
Automate recurring real money game reconciliation
Once your real money game reconciliation workflow is configured, Cointab can automate data input, reconciliation runs, and output delivery.
Bring data into Cointab
Receive or pull data through:
- Player wallet ledger pushed from gaming platform
- Deposit report received from payment gateway
- Payment gateway settlement report pulled through API or SFTP
- Withdrawal file received from internal payout system
- Payout partner report uploaded automatically
- Game round report exported from game engine
- Bonus and promotion report received on schedule
- Refund and chargeback file added from payment partner
- Bank statement pulled through API or uploaded automatically
- Accounting ledger pushed from ERP or accounting software
- Player, game, and payment mapping files maintained as supporting data
Run reconciliation automatically
Schedule reconciliation:
Push output back
Send reconciliation output to:
- Fully matched deposits
- Fully matched withdrawals
- Partially matched player transactions
- Unmatched wallet credits
- Unmatched payment gateway records
- Unmatched payout records
- Failed payout differences
- Delayed settlement records
- Game round differences
- Rake differences
- Bonus adjustment differences
- Refund and chargeback differences
- Wallet balance differences
- Tax and deduction differences
- Bank credit mismatches
- Exception reasons
- Suggested actions
- Excel reports
- Structured API output
Start faster with real money game reconciliation templates
Use a ready-made real money game reconciliation template where available, or create a custom workflow for your gaming platform, wallet ledger, payment gateway, payout partner, game engine, bank, and accounting reports.
Player Deposits vs Payment Gateway
Best for matching successful player deposits with payment gateway transaction records and wallet credits.
View templatePlayer Wallet vs Game Rounds
Best for matching wallet debits, winnings, game entries, rake, and round-level game records.
View templateWithdrawals vs Payout Partner
Best for comparing approved player withdrawals with payout partner status files and bank debits.
View templatePayment Gateway Settlement vs Bank
Best for matching payment gateway settlements, fees, refunds, chargebacks, and final bank credits.
View templatePlayer Wallet Balance Reconciliation
Best for reviewing opening balance, deposits, winnings, losses, withdrawals, bonuses, refunds, adjustments, and closing balance.
View templateBonus and Promotion Reconciliation
Best for comparing issued bonuses, used credits, expired credits, reversed credits, and wallet movements.
View templateRake and Commission Reconciliation
Best for reviewing platform revenue across game rounds, wallet transactions, accounting records, and settlement data.
View templateBank Reconciliation
Best for matching deposits, withdrawals, settlements, refunds, payouts, and internal accounting records with bank statements.
Explore solutionIf a specific real money game template is not available yet, users can still create a custom reconciliation using their own wallet ledger, deposit report, withdrawal file, game round report, rake report, bonus report, payment gateway data, payout partner file, accounting ledger, and bank statement.
See a real money game reconciliation report before signing up
Open a sample Real Money Game Reconciliation report and see how Cointab presents matched, partially matched, unmatched, and skipped transactions.
Real Money Game Reconciliation Demo
See how player wallet records are matched with deposits, withdrawals, payment gateway reports, payout partner files, game round data, bonus records, refunds, chargebacks, accounting entries, and bank statements. Review how missing wallet credits, failed withdrawals, game round differences, rake mismatches, settlement delays, and bank mismatches are highlighted.
View demo reportBuilt for real money gaming, fantasy sports, contest, and wallet-heavy finance teams
Cointab is useful for teams that regularly reconcile player deposits, withdrawals, wallet balances, game transactions, rake, bonuses, refunds, chargebacks, settlements, and bank entries.
Real money gaming platforms
For platforms reconciling player deposits, withdrawals, game transactions, wallet balances, payment settlements, and bank entries.
Fantasy sports platforms
For teams matching contest entries, winnings, bonuses, withdrawals, payment collections, and platform revenue.
Skill-based gaming platforms
For companies reconciling player wallet movements, game round records, rake, bonuses, taxes, payouts, and accounting entries.
Tournament and contest platforms
For businesses matching entry fees, prize payouts, refunds, cancellations, platform fees, and settlement reports.
Wallet-heavy fintech and gaming teams
For teams managing large volumes of credits, debits, reversals, bonuses, refunds, and settlement records.
Finance teams
For teams preparing real money game reconciliation reports for month-end close, books, audit, wallet liability review, revenue review, and partner follow-up.
Operations teams
For teams reviewing failed deposits, missing wallet credits, withdrawal disputes, round-level mismatches, bonus issues, and player support cases.
Accounting firms
For firms handling recurring reconciliation for real money gaming, fantasy sports, contest, or wallet-heavy clients.
Audit and compliance teams
For teams that need transaction-level support for deposits, withdrawals, player balances, rake, tax deductions, settlements, and bank entries.
Trusted by teams handling payment, wallet, and gaming reconciliation
Cointab is used by finance and operations teams that reconcile high-volume, multi-source transaction data across payments, banks, wallets, partners, ledgers, and internal systems.
“We have worked on many softwares but we love the ease of using cointab. The staff and support is very instant. They are approachable, proficient and patient. Team is very cooperative with the customisations. The experience of using cointab was nice.”
Real money game reconciliation FAQs
Start reconciling real money game transactions faster
Use a ready-made real money game reconciliation template, build a custom workflow, or schedule a guided setup with the Cointab team.
View live demo reportNo credit card required · Manual uploads and automated data flows supported