Popular reconciliation template
POS vs Food Delivery Platform Reconciliation
Reconcile restaurant POS sales with food delivery platform reports to match orders, item sales, discounts, commissions, platform fees, cancellations, refunds, chargebacks, taxes, settlements, payouts, and open items in one structured workflow.
View demo reportReconcile POS sales with food delivery platform reports
Restaurants often record orders in their POS, while delivery platforms report the same transactions with different order IDs, statuses, commissions, discounts, taxes, refunds, cancellations, adjustments, and payout values. Cointab helps bring these records into one clear reconciliation report.
The POS vs Food Delivery Platform Reconciliation template helps restaurant finance teams, cloud kitchens, QSR chains, food brands, franchise operators, and accounting teams compare internal POS sales with food delivery platform reports.
This helps teams answer questions such as:
- Which POS orders are correctly present in food delivery platform reports?
- Which food delivery platform orders are missing from the POS?
- Which POS orders were cancelled, refunded, adjusted, or not settled correctly?
- Which platform commissions, delivery fees, service fees, payment fees, packaging fees, marketing fees, discounts, penalties, or deductions explain the payout difference?
- Which taxes, tips, service charges, convenience fees, or statutory values need review?
- Which platform settlements were received in the bank?
- Which platform payouts were short-paid, delayed, overpaid, reversed, or adjusted?
- Which items need platform follow-up, restaurant operations review, POS correction, finance review, or accounting correction?
This template is useful for restaurants, QSR chains, cloud kitchens, cafés, food brands, franchise operators, delivery-first restaurants, food delivery marketplace sellers, finance teams, controllers, CFOs, and accounting firms that need a repeatable POS-to-food-delivery-platform reconciliation process.
Required files for this template
Cointab's ready-made workflow is designed around common POS sales reports, food delivery platform order reports, settlement reports, payout files, commission reports, cancellation reports, refund reports, deduction files, bank statements, accounting exports, and supporting restaurant finance data.
| Data source | Example records |
|---|---|
| POS Sales / Order Report | Used as the internal source-of-truth report containing POS order IDs, bill numbers, outlet IDs, order dates, order amounts, item details, taxes, discounts, service charges, tips, payment mode, order status, cancellation status, refund status, and accounting status. |
| Food Delivery Platform Order Report | Used as the platform-side report containing platform order IDs, restaurant order IDs, customer order references, order dates, delivery dates, item values, taxes, discounts, delivery charges, packaging charges, platform status, and order-level details. |
| Food Delivery Settlement / Payout Report | Used to compare settlement IDs, payout dates, gross order values, commissions, platform fees, delivery fees, marketing fees, taxes, refunds, cancellations, deductions, net payout amounts, and payout status. |
| Commission / Fee Report | Optional, but useful where platform commission, service fee, delivery fee, payment fee, packaging fee, subscription fee, marketing fee, advertisement charge, or other platform charges need to be reconciled. |
| Cancellation Report | Optional, but useful where cancelled orders, customer cancellations, restaurant cancellations, platform cancellations, cancellation penalties, and cancellation-related settlement adjustments need to be compared. |
| Refund / Adjustment Report | Optional, but useful where customer refunds, complaint refunds, partial refunds, failed refunds, chargebacks, discounts, goodwill adjustments, and platform-side refund claims affect settlement. |
| Discount / Promotion Report | Optional, but useful where restaurant-funded discounts, platform-funded discounts, coupons, campaign offers, free delivery offers, loyalty discounts, and promotional deductions need review. |
| Tax Report | Optional, but useful where GST, VAT, sales tax, service tax, TCS, TDS, tax collected, tax deducted, taxable value, and tax reversal values need to be compared. |
| Outlet / Store Master | Optional, but useful where outlet IDs, store IDs, city, brand, franchisee, cost center, entity, and GL mapping need to be added. |
| Bank Statement | Optional, but useful where delivery platform payouts need to be compared with actual bank statement credits. |
| ERP / Accounting Export | Optional, but useful if POS sales, restaurant receivables, platform receivables, commissions, deductions, tax entries, refunds, settlements, bank receipts, and accounting postings are maintained in SAP, Oracle, NetSuite, Microsoft Dynamics, Tally, Zoho Books, QuickBooks, or another accounting system. |
| Supporting Data | Optional supporting files can be used for order mapping, outlet mapping, platform mapping, brand mapping, franchise mapping, settlement mapping, tax mapping, bank account mapping, GL mapping, entity mapping, or other enrichment. |
What Cointab matches in POS and food delivery platform reconciliation
Cointab compares POS sales with food delivery platform reports across orders, outlets, item values, commissions, discounts, cancellations, refunds, deductions, taxes, payouts, bank credits, and optional accounting data.
POS orders and platform orders
Match restaurant POS order records with food delivery platform order records.
Order references
Compare POS order IDs, bill numbers, invoice numbers, platform order IDs, restaurant order IDs, customer order references, settlement IDs, payout IDs, and bank references.
Outlet and platform details
Compare outlet IDs, store IDs, restaurant IDs, city, brand, franchisee, platform name, business unit, and cost center.
Order values
Compare gross order value, item value, net sales, customer paid amount, taxes, service charge, tips, packaging charges, delivery charges, discounts, and platform-reported order value.
Platform commissions and fees
Match commission, platform fee, service fee, delivery fee, payment fee, packaging fee, advertising fee, subscription fee, marketing fee, and other commercial charges.
Discounts and promotions
Compare restaurant-funded discounts, platform-funded discounts, coupon discounts, promotional deductions, free delivery offers, campaign charges, and loyalty-related adjustments.
Cancellations and refunds
Match customer cancellations, restaurant cancellations, platform cancellations, refunds, partial refunds, goodwill refunds, chargebacks, reversals, and adjustment entries.
Deductions and penalties
Compare cancellation penalties, complaint deductions, service-level penalties, order issue claims, quality claims, wrong item claims, missing item claims, and dispute adjustments.
Settlement and bank credits
If settlement and bank files are included, compare platform payout values with actual bank statement credits.
Accounting postings
If ERP or accounting data is included, compare POS sales revenue, delivery platform receivables, commission expenses, deduction expenses, tax entries, refunds, bank receipts, and journal postings.
Common POS and food delivery platform reconciliation exceptions
Cointab helps finance teams focus on food delivery platform differences instead of manually reviewing every order, outlet, commission, discount, refund, cancellation, deduction, and payout line.
POS order not found in platform report
A POS order exists internally, but no matching food delivery platform order is found.
Platform order not found in POS
A food delivery platform order appears without a matching POS order.
Order amount mismatch
The POS order and platform order appear to match, but order value, item value, tax, discount, packaging fee, delivery fee, or customer paid amount differs.
Order status mismatch
An order is marked completed in one report but cancelled, refunded, rejected, failed, or adjusted in another report.
Cancellation mismatch
A cancellation appears in the POS or platform report but is missing, duplicated, or treated differently in the other system.
Refund mismatch
A customer refund, complaint refund, platform refund, partial refund, goodwill refund, or settlement adjustment differs across reports.
Commission mismatch
Platform commission, service fee, delivery fee, payment fee, packaging fee, advertising fee, or commercial fee differs from expected values.
Discount mismatch
Restaurant-funded discount, platform-funded discount, coupon, offer, campaign deduction, or free delivery subsidy does not match internal records.
Deduction mismatch
Complaint deductions, missing item claims, wrong item claims, quality issue deductions, service-level penalties, cancellation penalties, or dispute adjustments require review.
Tax mismatch
GST, VAT, sales tax, service tax, TCS, TDS, taxable value, tax collected, tax deducted, or tax reversal differs across POS and platform reports.
Settlement mismatch
Expected platform receivable does not match net settlement after commissions, fees, discounts, refunds, taxes, penalties, and deductions.
Bank credit mismatch
The food delivery platform settlement report shows payout, but actual bank credit is missing, delayed, short, excess, reversed, or posted in another period.
Duplicate order
The same POS order ID, bill number, platform order ID, invoice number, outlet, amount, or settlement line appears more than once.
Wrong outlet allocation
An order, refund, deduction, payout, tax entry, or accounting entry is mapped to the wrong outlet, store, brand, city, franchisee, entity, GL account, or business unit.
Timing difference
An order belongs to one POS business day but appears in the platform settlement, bank statement, or accounting ledger in another period.
Missing or unclear reference
POS order ID, bill number, platform order ID, restaurant order ID, settlement ID, payout reference, UTR, outlet code, or narration is missing, incomplete, or inconsistent.
Skipped record
A row cannot be reconciled because required data is missing, invalid, duplicate, incomplete, or unusable.
How this ready-made reconciliation works
Cointab pre-configures the workflow so your team does not need to rebuild the POS and food delivery platform reconciliation setup every period.
Select the template
Choose POS vs Food Delivery Platform from popular reconciliations.
Select the period
Choose the day, week, month, quarter, business day, outlet cycle, payout cycle, settlement cycle, financial year, lifetime period, or custom period you want to reconcile.
Upload POS and platform reports
Upload the POS sales report, food delivery platform order or settlement report, and any required commission, cancellation, refund, discount, deduction, tax, outlet master, bank, ERP, or supporting files.
Validate file format
Cointab checks whether the uploaded files match the expected structure and highlights missing or incorrect columns.
Run reconciliation
Cointab applies predefined data preparation and matching logic for POS sales, platform orders, settlements, commissions, discounts, refunds, cancellations, deductions, taxes, bank entries, and accounting data.
Review output
View fully matched, partially matched, unmatched, cancelled, refunded, deducted, and skipped records.
Download or automate
Download the Excel report, or automate future data input and output through email, SFTP, or APIs.
Structured matching first, AI assistance for difficult cases
Cointab applies structured reconciliation logic first, then uses AI to help with difficult open records where fixed rules are not enough.
Structured matching
Structured matching can use:
Matching scenarios
One-to-one
One POS order matches one food delivery platform order.
One-to-many
One POS order maps to multiple platform order lines, fee lines, tax lines, discount lines, refund lines, cancellation lines, deduction lines, or settlement entries.
Many-to-one
Multiple POS orders are grouped into one platform settlement, payout batch, bank credit, or accounting entry.
Many-to-many
Multiple POS orders, platform orders, fee records, discount records, refund records, cancellation records, deduction records, settlement entries, and bank records are grouped and compared together.
Partial matching
Identifiers match, but order value, tax, discount, commission, fee, refund, deduction, settlement amount, or status differs.
Outlet-level matching
All orders, platform charges, refunds, cancellations, settlements, and bank credits for an outlet, store, city, brand, or franchisee are grouped and compared.
Settlement-level matching
Orders, commissions, fees, discounts, refunds, cancellations, deductions, taxes, settlement IDs, payout values, and bank credits are compared together where required.
Bank-level matching
Platform payouts, UTRs, bank references, split credits, grouped credits, bank charges, and reversals are compared.
Net and contra matching
Sales, cancellations, refunds, discounts, commissions, delivery fees, platform fees, penalties, claims, taxes, settlement adjustments, bank credits, and accounting entries are netted where required.
AI-assisted transaction matching
After structured rules run, AI helps match difficult open transactions where:
- References are incomplete
- POS order IDs and platform order IDs are formatted differently
- Platform order IDs are embedded inside POS notes or bank narration
- Outlet names differ across POS and platform files
- Restaurant IDs differ from internal outlet IDs
- One platform settlement contains many POS orders
- One POS order has multiple fee, tax, discount, and settlement lines
- Refunds or cancellations do not clearly link to original orders
- Complaint deductions are described inconsistently
- Promotion and discount names differ across systems
- Bank narration is messy
- Amounts require business context
- Multiple possible matches exist
AI exception analysis
For transactions that remain open, AI can help identify possible reasons such as:
AI assists matching and exception review, but Cointab keeps reconciliation transparent, reviewable, and audit-friendly.
Audit-ready POS and food delivery platform reconciliation reports
Cointab gives your team a clear report showing which POS sales, food delivery platform orders, refunds, cancellations, deductions, settlements, bank, and accounting records matched, partially matched, remained unmatched, or were skipped.
Report categories
Fully matched
POS and food delivery platform records where identifiers, statuses, and amounts match.
Partially matched
Records where identifiers match but order value, tax, discount, commission, fee, refund, deduction, settlement amount, or status differs.
Unmatched in POS
Food delivery platform orders or settlement entries that do not clearly match POS records.
Unmatched in platform report
POS records that do not clearly match food delivery platform records.
Order value differences
Records where gross order value, item value, customer paid amount, service charge, packaging fee, delivery fee, or net sales value requires review.
Commission and fee differences
Records where platform commission, service fee, delivery fee, payment fee, packaging fee, advertising fee, or other commercial fee requires review.
Refund and cancellation differences
Records where refunds, partial refunds, complaint refunds, customer cancellations, restaurant cancellations, and platform cancellations require review.
Discount and promotion differences
Records where restaurant-funded discounts, platform-funded discounts, coupons, offers, free delivery, and campaign deductions require review.
Deduction and claim differences
Records where complaint deductions, missing item claims, wrong item claims, quality claims, penalties, and dispute adjustments require review.
Tax differences
Records where GST, VAT, sales tax, service tax, TCS, TDS, taxable value, tax collected, tax deducted, or tax reversal requires review.
Settlement and bank differences
Records where settlement amount, payout date, settlement ID, UTR, bank credit, or payout status requires review.
Accounting differences
Records where POS revenue, platform receivable, commission expense, deduction expense, tax entry, refund entry, bank posting, or journal entry requires review.
Skipped
Records excluded due to missing, invalid, duplicate, incomplete, or unusable data.
Report capabilities
- Summary cards
- Order-level filters
- Outlet-level filters
- Platform-level filters
- Brand-level filters
- City-level filters
- Settlement-level filters
- Refund and cancellation filters
- Deduction filters
- Difference amounts
- Platform payout view
- Outlet payout view
- Matched transaction drill-down
- Manual match
- Undo manual match
- Excel export
- Audit-friendly output
Automate recurring POS and food delivery platform reconciliation
Once this workflow is stable, Cointab can automate file input, reconciliation runs, and output delivery.
Bring data into Cointab
Data can be received or pulled through:
Run automatically
Schedule reconciliation:
Push output back
Send reconciliation output to:
- Matched POS orders
- Matched food delivery platform orders
- Matched settlement records
- Matched bank credits
- Unmatched POS orders
- Unmatched platform orders
- Order amount differences
- Commission differences
- Platform fee differences
- Discount differences
- Cancellation differences
- Refund differences
- Deduction differences
- Tax differences
- Settlement differences
- Bank credit differences
- Wrong outlet allocation records
- Wrong platform allocation records
- Timing differences
- Open items
- Suggested actions
- Excel reconciliation report
- Structured API output
View a POS and food delivery platform demo report
See how Cointab presents POS vs Food Delivery Platform output with matched, partially matched, cancelled, refunded, deducted, unmatched, and skipped records.
POS vs Food Delivery Platform Demo
Explore a sample report showing POS sales, delivery platform orders, outlet details, commissions, discounts, cancellations, refunds, deductions, taxes, settlement payouts, bank credits, and open items.
View demo reportExplore related POS, food delivery, and settlement reconciliations
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View templateBuilt for teams reconciling POS sales with food delivery platforms
This template is useful for teams that regularly reconcile POS sales, delivery platform orders, commissions, discounts, cancellations, refunds, deductions, settlement payouts, bank credits, and accounting records.
Restaurants
For restaurants reconciling POS sales with delivery platform orders, deductions, refunds, commissions, and payouts.
QSR chains
For QSR teams managing high-volume order reconciliation across multiple outlets, cities, brands, platforms, and settlement cycles.
Cloud kitchens
For cloud kitchens reconciling food delivery platform orders, outlet-wise payouts, commission fees, cancellations, refunds, and deductions.
Cafés and food brands
For cafés, bakery chains, dessert brands, and food businesses reconciling platform sales with POS and bank records.
Franchise operators
For franchise businesses reviewing outlet-level sales, platform deductions, payout differences, and accounting records.
Restaurant finance teams
For teams preparing recurring POS and food delivery reconciliation reports for daily review, month-end close, reporting, and audit.
Marketplace operations teams
For teams reviewing platform deductions, cancellation disputes, refund differences, discount issues, and delivery platform follow-ups.
Treasury teams
For teams checking whether expected food delivery platform settlements were actually received in the correct bank account.
Accounting teams
For teams reconciling POS revenue, delivery platform receivables, commission expenses, deduction expenses, tax entries, bank credits, and journal postings.
Controllers
For controllers who need visibility into platform payout gaps, incorrect deductions, refund differences, tax mismatches, outlet-level issues, and bank posting gaps.
CFOs
For finance leaders who want stronger control over restaurant revenue, delivery platform receivables, deduction leakage, payout accuracy, accounting accuracy, and audit readiness.
Accounting firms
For CA, CPA, or outsourced accounting teams handling restaurant, QSR, cloud kitchen, food delivery, POS, and bank reconciliation for multiple clients.
Trusted by teams handling restaurant and delivery platform reconciliation
Cointab is used by finance and operations teams that reconcile high-volume, multi-source transaction data across POS systems, food delivery platforms, payment processors, banks, books, ERP systems, restaurant outlets, and internal systems.
“We have worked on many softwares but we love the ease of using cointab. The staff and support is very instant. They are approachable, proficient and patient. Team is very cooperative with the customisations. The experience of using cointab was nice.”
POS vs Food Delivery Platform FAQs
Start POS vs Food Delivery Platform Reconciliation
Use Cointab's ready-made POS and food delivery platform reconciliation workflow to match restaurant orders, commissions, discounts, cancellations, refunds, deductions, taxes, payouts, bank credits, accounting postings, review exceptions, and export audit-ready reports.
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