What is POS vs Online Ordering System reconciliation?

POS vs Online Ordering System reconciliation is the process of comparing restaurant POS sales with online ordering system records to identify matched orders, missing orders, payment differences, refund differences, cancellation differences, discount differences, settlement gaps, tax differences, and open items.

What files are required?

The main files are usually the POS sales report and online ordering system report. Depending on the workflow, payment gateway reports, cancellation reports, refund reports, discount reports, delivery reports, tax reports, bank statements, ERP exports, outlet master files, or supporting data may also be used.

Which online ordering systems can this apply to?

This workflow can apply to restaurant websites, mobile apps, QR ordering systems, kiosk ordering systems, pickup ordering systems, delivery ordering tools, and other online food ordering platforms.

Can Cointab identify online orders missing from POS?

Yes. Cointab can show online ordering system records that do not clearly match POS sales or ERP records.

Can Cointab identify POS orders missing from online ordering reports?

Yes. POS records that do not clearly match online ordering system orders can be shown separately for review.

Can Cointab reconcile online payments?

Yes. Payment gateway files can be added to reconcile online order payments, payment statuses, captured amounts, failed payments, refunds, settlements, and bank credits.

Can Cointab identify failed payments recorded as sales?

Yes. If payment status data is available, Cointab can flag orders where failed or pending payments appear as completed sales.

Can Cointab reconcile refunds and cancellations?

Yes. Customer cancellations, restaurant cancellations, failed orders, partial refunds, full refunds, chargebacks, reversals, and wallet credits can be compared.

Can Cointab reconcile discounts and loyalty credits?

Yes. Coupons, loyalty discounts, gift card redemptions, wallet credits, free delivery offers, campaign discounts, and online-only promotions can be compared where data is available.

Can Cointab reconcile delivery charges and packaging fees?

Yes. Delivery charges, delivery fee waivers, packaging fees, service charges, fulfilment adjustments, and related order-level charges can be compared.

Can Cointab compare payment settlements with bank credits?

Yes. Payment gateway settlement reports and bank statements can be added to trace online order payments to actual bank credits.

Can Cointab reconcile taxes?

Yes. GST, VAT, sales tax, service tax, taxable value, tax collected, and tax reversals can be compared where data is available.

Can this page apply to multiple outlets, brands, or cities?

Yes. Cointab can support outlet-level, city-level, brand-level, franchisee-level, entity-level, payment-level, settlement-level, and accounting-level views where the required data is available.

Can I reuse this reconciliation every business day or month?

Yes. Once this template is selected and the workflow is used, the same setup can be reused for daily, weekly, monthly, business-day, outlet-wise, payment-cycle, settlement-cycle, or custom reconciliation periods.

Can this run automatically?

Yes. Once configured, Cointab can receive or pull required reports through email, SFTP, or APIs where available, run reconciliation automatically, and push output back to downstream systems.

What if my POS or online ordering report format is different?

Cointab validates uploaded files against the expected format. If the file format is different, users can correct the file, update the workflow, or create a custom reconciliation.

Can AI help with POS and online ordering reconciliation?

Yes. AI can help match difficult open records, review messy order references, analyze payment and refund differences, create derived columns, and suggest possible reasons and next actions.

Can I manually match POS and online ordering records?

Yes. Users can manually match records that the system and AI could not confidently match, and undo manual matches if needed.

Can I download the POS and online ordering system reconciliation report?

Yes. Users can download Excel reports with fully matched, partially matched, cancelled, refunded, adjusted, failed, unmatched, skipped, order-level, payment-level, outlet-level, settlement-level, bank-level, and accounting-level details.

Popular reconciliation template

POS vs Online Ordering System Reconciliation

Reconcile restaurant POS sales with online ordering system reports to match orders, payments, discounts, refunds, cancellations, delivery charges, taxes, settlements, bank credits, and accounting records in one structured workflow.

Upload the required POS sales report and online ordering system report, select the period, run reconciliation, and review fully matched, partially matched, unmatched, cancelled, refunded, adjusted, and skipped records.

Start this reconciliation Schedule guided setup

View demo report

Ready-made workflow · Reusable every period · Manual upload or automated data flow

POS Sales Report

Online Ordering System Report

Payment / Refund / Cancellation Data

Bank / ERP / Accounting Data

Cointab POS-Online Ordering Reconciliation

MatchedPartially MatchedCancelledRefundedAdjustedUnmatchedSkipped

Reconcile POS sales with online ordering system records

Restaurants often receive orders through their own website, mobile app, QR ordering system, kiosk, third-party online ordering tool, or delivery ordering platform. These orders may be recorded differently in the POS, payment gateway, bank, and accounting system. Cointab helps bring all records into one clear reconciliation report.

The POS vs Online Ordering System Reconciliation template helps restaurant finance teams, QSR chains, cloud kitchens, cafés, food brands, franchise operators, and accounting teams compare POS sales with online ordering system reports.

This helps teams answer questions such as:

Which online orders are correctly recorded in the POS?
Which POS orders are missing from the online ordering system?
Which online orders are missing from POS records?
Which orders were paid online but not correctly posted in the POS?
Which orders were cancelled, refunded, failed, duplicated, modified, or adjusted?
Which discounts, coupon codes, loyalty credits, delivery charges, packaging fees, service charges, tips, and taxes differ across systems?
Which online payments were settled by the payment gateway and received in the bank?
Which orders need restaurant operations review, payment gateway follow-up, customer support review, finance review, or accounting correction?

This template is useful for restaurants, QSR chains, cloud kitchens, cafés, food brands, franchise operators, delivery-first restaurants, dine-in chains with QR ordering, restaurant finance teams, controllers, CFOs, and accounting firms that need a repeatable POS-to-online-ordering-system reconciliation process.

Required files for this template

Cointab's ready-made workflow is designed around common POS sales reports, online ordering system reports, payment reports, refund reports, cancellation reports, discount reports, bank statements, ERP exports, and supporting restaurant finance data.

Data source	Example records
POS Sales / Order Report	Used as the internal source-of-truth report containing POS order IDs, bill numbers, invoice numbers, outlet IDs, order dates, business dates, item values, taxes, discounts, service charges, tips, payment modes, order statuses, cancellation statuses, refund statuses, and accounting statuses.
Online Ordering System Order Report	Used as the online ordering-side report containing online order IDs, customer order references, POS reference IDs, outlet IDs, order dates, delivery or pickup dates, order status, item values, taxes, discounts, delivery charges, packaging charges, payment status, and customer paid amount.
Online Payment / Payment Gateway Report	Optional, but useful where online order payments are collected through Razorpay, Stripe, PayPal, PayU, Cashfree, PhonePe, Paytm, Adyen, Worldpay, or another payment gateway or payment processor.
Cancellation Report	Optional, but useful where customer cancellations, restaurant cancellations, failed orders, rejected orders, duplicate orders, out-of-stock cancellations, and cancellation-related payment reversals need to be compared.
Refund / Adjustment Report	Optional, but useful where customer refunds, failed refunds, partial refunds, full refunds, chargebacks, reversals, wallet credits, loyalty credits, and goodwill adjustments affect sales and payments.
Discount / Promotion Report	Optional, but useful where coupon discounts, loyalty discounts, online-only offers, free delivery offers, campaign discounts, gift card redemptions, wallet credits, and promotional deductions need review.
Delivery / Fulfilment Report	Optional, but useful where delivery charges, delivery partner references, pickup status, delivery status, cancelled deliveries, returned orders, failed deliveries, or delivery adjustments need to be reviewed.
Tax Report	Optional, but useful where GST, VAT, sales tax, service tax, taxable value, tax collected, tax reversed, and invoice-level tax values need to be compared.
Outlet / Store Master	Optional, but useful where outlet IDs, restaurant IDs, store IDs, brand, city, franchisee, cost center, entity, and GL mapping need to be added.
Bank Statement	Optional, but useful where payment gateway settlements or online order payouts need to be compared with actual bank statement credits.
ERP / Accounting Export	Optional, but useful if POS sales, online order receivables, customer advances, payment gateway clearing, refunds, discounts, delivery charges, tax entries, bank receipts, and journal postings are maintained in SAP, Oracle, NetSuite, Microsoft Dynamics, Tally, Zoho Books, QuickBooks, or another accounting system.
Supporting Data	Optional supporting files can be used for order mapping, outlet mapping, payment mapping, refund mapping, customer mapping, coupon mapping, delivery mapping, tax mapping, bank account mapping, GL mapping, entity mapping, or other enrichment.

What Cointab matches in POS and online ordering system reconciliation

Cointab compares POS sales with online ordering system reports across order references, outlet details, item values, payment statuses, discounts, refunds, cancellations, taxes, settlements, bank credits, and optional accounting data.

POS orders and online orders

Match restaurant POS order records with online ordering system records.

Order references

Compare POS order IDs, bill numbers, invoice numbers, online order IDs, customer order references, POS reference IDs, payment IDs, transaction IDs, refund IDs, settlement IDs, and bank references.

Outlet and business details

Compare outlet IDs, store IDs, restaurant IDs, brand, city, franchisee, entity, cost center, GL account, business unit, and order source.

Order values

Compare gross order value, item value, net sales, customer paid amount, taxable value, tax amount, service charge, tip amount, delivery charge, packaging charge, discount amount, and online system-reported order value.

Payment details

Compare payment status, payment mode, payment gateway transaction ID, payment amount, captured amount, failed amount, refund amount, settlement amount, bank credit amount, and payment gateway fee where included.

Discounts and promotions

Compare coupon discounts, loyalty discounts, online-only offers, free delivery offers, gift card redemptions, wallet credits, promotional credits, and campaign discounts.

Cancellations and refunds

Match customer cancellations, restaurant cancellations, failed orders, rejected orders, partial refunds, full refunds, chargebacks, refund reversals, wallet credits, and goodwill adjustments.

Delivery and fulfilment details

Compare delivery status, pickup status, delivery fee, fulfilment status, cancelled delivery, failed delivery, returned order, delivery partner reference, and fulfilment adjustment where available.

Settlement and bank credits

If payment gateway, settlement, and bank files are included, compare expected settlement values with actual bank statement credits.

Taxes and statutory values

Compare GST, VAT, sales tax, service tax, taxable value, tax collected, tax reversed, and invoice-level tax impact.

Accounting postings

If ERP or accounting data is included, compare POS revenue, online order receivables, payment gateway clearing, refund liabilities, discount expenses, tax entries, bank receipts, and journal postings.

Common POS and online ordering system reconciliation exceptions

Cointab helps finance teams focus on order, payment, refund, and accounting differences instead of manually reviewing every POS order, online order, payment, refund, cancellation, discount, and settlement line.

Online order not found in POS

An online ordering system order exists, but no matching POS order is found.

POS order not found online

A POS order exists, but no matching online ordering system record is found.

Order amount mismatch

The POS order and online order appear to match, but item value, tax, discount, delivery charge, packaging fee, service charge, tip, or customer paid amount differs.

Payment status mismatch

An order is marked paid in the online ordering system but unpaid, partially paid, failed, or differently posted in the POS.

Payment amount mismatch

The online payment amount does not match POS collection, payment gateway transaction, settlement value, or bank credit.

Failed payment recorded as sale

A failed or pending online payment appears as a completed sale in POS or accounting records.

Completed order missing payment

An order is completed in POS or online ordering system, but no matching payment transaction is found.

Cancellation mismatch

A cancellation appears in one system but is missing, duplicated, or treated differently in the other system.

Refund mismatch

A customer refund, partial refund, full refund, wallet credit, chargeback, or refund reversal differs across POS, online ordering, payment, bank, or accounting records.

Discount mismatch

Coupon discount, loyalty discount, free delivery offer, gift card redemption, wallet credit, campaign discount, or online-only promotion does not match internal records.

Delivery charge mismatch

Delivery charge, delivery fee waiver, packaging fee, service charge, or fulfilment adjustment differs across reports.

Tax mismatch

GST, VAT, sales tax, service tax, taxable value, tax collected, or tax reversal differs across POS, online ordering, payment, and accounting records.

Settlement mismatch

Expected payment gateway settlement or online order payout does not match net settlement after refunds, fees, discounts, taxes, and adjustments.

Bank credit mismatch

The payment gateway or online ordering system shows settlement, but the actual bank credit is missing, delayed, short, excess, reversed, or posted in another period.

Duplicate order

The same POS order ID, bill number, online order ID, invoice number, outlet, customer reference, amount, or payment reference appears more than once.

Wrong outlet allocation

An order, refund, payment, discount, tax entry, or accounting entry is mapped to the wrong outlet, store, brand, city, franchisee, entity, GL account, or business unit.

Timing difference

An order belongs to one POS business day but appears in the online ordering system, payment gateway, bank statement, or accounting ledger in another period.

Missing or unclear reference

POS order ID, bill number, online order ID, payment ID, refund ID, settlement ID, UTR, outlet code, restaurant ID, or narration is missing, incomplete, or inconsistent.

Skipped record

A row cannot be reconciled because required data is missing, invalid, duplicate, incomplete, or unusable.

How this ready-made reconciliation works

Cointab pre-configures the workflow so your team does not need to rebuild POS and online ordering reconciliation every period.

Select the template

Choose POS vs Online Ordering System from popular reconciliations.

Select the period

Choose the day, week, month, quarter, business day, outlet cycle, payment cycle, settlement cycle, financial year, lifetime period, or custom period you want to reconcile.

Upload POS, online ordering, and supporting reports

Upload the POS sales report, online ordering system report, and any required payment gateway, cancellation, refund, discount, delivery, tax, outlet master, bank, ERP, or supporting files.

Validate file format

Cointab checks whether the uploaded files match the expected structure and highlights missing or incorrect columns.

Run reconciliation

Cointab applies predefined data preparation and matching logic for POS orders, online orders, payments, cancellations, refunds, discounts, taxes, settlements, bank entries, and accounting data.

Review output

View fully matched, partially matched, unmatched, cancelled, refunded, adjusted, failed, and skipped records.

Download or automate

Download the Excel report, or automate future data input and output through email, SFTP, or APIs.

Structured matching first, AI assistance for difficult cases

Cointab applies structured reconciliation logic first, then uses AI to help with difficult open records where fixed rules are not enough.

Structured matching

Structured matching can use:

POS order IDBill numberInvoice numberOnline order IDCustomer order referencePOS reference IDPayment IDPayment gateway transaction IDRefund IDSettlement IDPayout IDUTRBank referenceTransaction IDVoucher numberERP document numberOutlet IDStore IDRestaurant IDBrandCityFranchisee codeEntity codeBusiness unitCost centerGL accountOrder sourceOrder typeOrder statusPayment statusDelivery statusCancellation statusRefund statusSettlement statusBank statusAccounting statusGross order valueItem valueNet sales amountCustomer paid amountTaxable valueGST amountVAT amountSales tax amountService tax amountService charge amountTip amountDelivery charge amountPackaging fee amountCoupon discountLoyalty discountGift card amountWallet credit amountPromotion discount amountRefund amountPartial refund amountFull refund amountChargeback amountReversal amountAdjustment amountPayment gateway fee amountNet settlement amountExpected bank credit amountActual bank credit amountBank debit amountOrder dateBusiness dateInvoice datePayment dateDelivery dateCancellation dateRefund dateSettlement dateBank credit datePosting dateAccounting periodDerived or cleaned identifiers

Matching scenarios

One-to-one
One POS order matches one online ordering system order.
One-to-many
One POS order maps to multiple online payment lines, refund lines, discount lines, delivery lines, tax lines, settlement entries, bank entries, or accounting postings.
Many-to-one
Multiple POS orders are grouped into one online order batch, payment gateway settlement, bank credit, or accounting entry.
Many-to-many
Multiple POS orders, online order records, payment records, refund records, cancellation records, discount lines, settlement entries, bank records, and accounting records are grouped and compared together.
Partial matching
Identifiers match, but order value, payment amount, tax, discount, refund, settlement amount, bank amount, or status differs.
Payment-level matching
Order values, payment IDs, transaction IDs, payment statuses, captured amounts, failed payments, refunds, settlements, and bank credits are compared together.
Outlet-level matching
All orders, payments, refunds, cancellations, discounts, settlements, bank credits, and accounting entries for an outlet, store, city, brand, franchisee, or entity are grouped and compared.
Settlement-level matching
Online payments, payment gateway settlements, fees, refunds, taxes, settlement IDs, payout values, and bank credits are compared together where required.
Accounting-level matching
POS revenue, online order receivables, payment gateway clearing, refund liabilities, discount expenses, tax entries, bank postings, and journal entries are compared where accounting data is included.
Net and contra matching
Sales, cancellations, refunds, chargebacks, payment reversals, discounts, loyalty credits, gift cards, delivery charges, taxes, settlement adjustments, bank credits, and accounting entries are netted where required.

AI-assisted transaction matching

After structured rules run, AI helps match difficult open transactions where:

References are incomplete
POS order IDs and online order IDs are formatted differently
Payment references are embedded inside order notes or bank narration
Outlet names differ across POS and online ordering files
Restaurant IDs differ from internal outlet IDs
One online order has multiple payment or refund lines
One payment settlement contains many online orders
Refunds or cancellations do not clearly link to original orders
Coupon and promotion names differ across systems
Bank narration is messy
Accounting descriptions are unclear
Amounts require business context
Multiple possible matches exist

AI exception analysis

For transactions that remain open, AI can help identify possible reasons such as:

Online order missing in POSPOS order missing onlineOrder amount mismatchPayment status mismatchPayment amount mismatchFailed payment recorded as saleCompleted order missing paymentCancellation mismatchRefund mismatchDiscount mismatchDelivery charge mismatchTax mismatchSettlement mismatchBank credit mismatchDuplicate orderWrong outlet allocationWrong payment mappingPosting period differenceInternal POS issueOnline ordering system issuePayment gateway issueUnclear reference

AI assists matching and exception review, but Cointab keeps reconciliation transparent, reviewable, and audit-friendly.

Audit-ready POS and online ordering system reconciliation reports

Cointab gives your team a clear report showing which POS orders, online ordering records, payment records, refunds, cancellations, discounts, settlements, bank records, and accounting entries matched, partially matched, remained unmatched, or were skipped.

Report categories

Fully matched
POS, online ordering, payment, settlement, bank, and accounting records where identifiers, statuses, and amounts match.
Partially matched
Records where identifiers match but order value, payment amount, tax, discount, refund, delivery charge, settlement amount, bank amount, or status differs.
Unmatched in POS
Online ordering system records that do not clearly match POS records.
Unmatched in online ordering system
POS records that do not clearly match online ordering system records.
Order value differences
Records where gross order value, item value, customer paid amount, service charge, delivery charge, packaging fee, tip, discount, or net sales value requires review.
Payment differences
Records where payment amount, payment status, gateway transaction, settlement amount, or bank credit requires review.
Refund and cancellation differences
Records where refunds, partial refunds, full refunds, chargebacks, customer cancellations, restaurant cancellations, and payment reversals require review.
Discount and promotion differences
Records where coupons, online-only offers, loyalty discounts, gift card redemptions, free delivery, and campaign discounts require review.
Delivery and fulfilment differences
Records where delivery charge, fulfilment status, delivery status, pickup status, returned order, or cancelled delivery requires review.
Tax differences
Records where GST, VAT, sales tax, service tax, taxable value, tax collected, or tax reversal requires review.
Settlement and bank differences
Records where settlement amount, payout date, settlement ID, UTR, bank credit, payout status, short settlement, or excess settlement requires review.
Accounting differences
Records where POS revenue, online order receivable, payment gateway clearing, refund liability, discount expense, tax entry, bank posting, or journal entry requires review.
Skipped
Records excluded due to missing, invalid, duplicate, incomplete, or unusable data.

Report capabilities

Summary cards
Order-level filters
Payment-level filters
Refund-level filters
Outlet-level filters
Brand-level filters
City-level filters
Order source filters
Payment status filters
Settlement-level filters
Difference amounts
Payment settlement view
Outlet sales view
Matched transaction drill-down
Manual match
Undo manual match
Excel export
Audit-friendly output

Automate recurring POS and online ordering system reconciliation

Once this workflow is stable, Cointab can automate file input, reconciliation runs, and output delivery.

Bring data into Cointab

Data can be received or pulled through:

EmailSFTPAPI integrations, where available

Run automatically

Schedule reconciliation:

DailyWeeklyMonthlyQuarterlyBusiness day-wiseOutlet-wisePayment cycle-wiseSettlement cycle-wiseAt month-end closeAfter POS sales exportAfter online ordering report receiptAfter payment gateway file receiptAfter refund or cancellation file receiptAfter bank statement receiptAfter accounting ledger exportAfter all required files are availableAt a custom frequency

Push output back

Send reconciliation output to:

POS systemOnline ordering systemERPAccounting systemPayment operations dashboardRestaurant operations dashboardFinance operations dashboardCustomer support dashboardBI dashboardInternal finance systemAnalytics databaseData warehouseInternal exception trackerPayment gateway follow-up workflowRefund review workflowOutlet correction workflowAccounting close workflowAudit or compliance system

Matched POS orders
Matched online orders
Matched online payments
Matched payment settlements
Matched bank credits
Unmatched POS orders
Unmatched online orders
Order amount differences
Payment status differences
Payment amount differences
Failed payment records
Completed orders without payment
Cancellation differences
Refund differences
Discount differences
Delivery charge differences
Tax differences
Settlement differences
Bank credit differences
Wrong outlet allocation records
Timing differences
Open items
Suggested actions
Excel reconciliation report
Structured API output

View a POS and online ordering system demo report

See how Cointab presents POS vs Online Ordering System output with matched, partially matched, cancelled, refunded, adjusted, unmatched, and skipped records.

POS vs Online Ordering System Demo

Explore a sample report showing POS orders, online ordering records, payment status, refunds, cancellations, discounts, taxes, settlement impact, bank credits, and open items.

View demo report

Explore related POS and restaurant reconciliations

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POS vs Payment Processor

Reconcile POS sales with payment processor reports across card payments, wallet payments, refunds, fees, and settlements.

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POS vs Bank Deposits

Reconcile POS sales and collections with bank deposits across cash, card, delivery platform payouts, payment processor settlements, and open items.

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Sales vs Payment Gateway

Reconcile sales records with payment gateway transactions across successful payments, failed payments, refunds, and gateway fees.

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Bank Statement vs Books

Compare bank statement entries with accounting or books records.

View template

Built for teams reconciling POS sales with online ordering systems

This template is useful for teams that regularly reconcile POS sales, online orders, payments, refunds, cancellations, discounts, settlements, bank credits, and accounting records.

Restaurants

For restaurants reconciling POS sales with website orders, app orders, QR orders, pickup orders, delivery orders, payments, refunds, and bank credits.

QSR chains

For QSR teams managing high-volume online order reconciliation across multiple outlets, cities, brands, payment modes, and bank accounts.

Cloud kitchens

For cloud kitchens reconciling online orders, POS sales, customer payments, refunds, cancellations, discounts, and settlement values.

Cafés and food brands

For cafés, bakery chains, dessert brands, and food businesses reconciling website or app orders with POS and finance records.

Franchise operators

For franchise businesses reviewing outlet-level online orders, POS postings, payment differences, bank receipts, and accounting records.

Restaurant finance teams

For teams preparing recurring POS and online ordering reconciliation reports for daily review, month-end close, reporting, and audit.

Restaurant operations teams

For teams reviewing missing orders, cancelled orders, outlet posting issues, duplicate orders, and customer escalations.

Payment operations teams

For teams checking whether online order payments, refunds, and settlements are correctly captured and received.

Customer support teams

For teams reviewing payment failures, refund delays, duplicate charges, cancelled orders, and customer refund escalations.

Accounting teams

For teams reconciling POS revenue, online order receivables, payment gateway clearing, refund liabilities, discount expenses, tax entries, bank receipts, and journal postings.

Controllers

For controllers who need visibility into order gaps, payment mismatches, refund differences, tax mismatches, bank posting gaps, and accounting exceptions.

CFOs

For finance leaders who want stronger control over restaurant revenue, online order collections, refund exposure, settlement accuracy, accounting accuracy, and audit readiness.

Accounting firms

For CA, CPA, or outsourced accounting teams handling restaurant, QSR, cloud kitchen, online ordering, POS, payment, bank, and accounting reconciliation for multiple clients.

Trusted by teams handling POS and online ordering reconciliation

Cointab is used by finance and operations teams that reconcile high-volume, multi-source transaction data across POS systems, online ordering systems, payment gateways, banks, books, ERP systems, restaurant outlets, and internal systems.

“We have worked on many softwares but we love the ease of using cointab. The staff and support is very instant. They are approachable, proficient and patient. Team is very cooperative with the customisations. The experience of using cointab was nice.”
— Urbanic

POS vs Online Ordering System FAQs

Start POS vs Online Ordering System Reconciliation

Use Cointab's ready-made POS and online ordering system reconciliation workflow to match restaurant orders, online payments, refunds, cancellations, discounts, delivery charges, taxes, settlements, bank credits, accounting postings, review exceptions, and export audit-ready reports.

Start this reconciliation Schedule guided setup

View demo report

Ready-made workflow · Reusable every period · Manual upload and automation supported

POS vs Online Ordering System Reconciliation

View demo report

Ready-made workflow · Reusable every period · Manual upload or automated data flow

Data source

Example records

POS Sales / Order Report

Used as the internal source-of-truth report containing POS order IDs, bill numbers, invoice numbers, outlet IDs, order dates, business dates, item values, taxes, discounts, service charges, tips, payment modes, order statuses, cancellation statuses, refund statuses, and accounting statuses.

Online Ordering System Order Report

Used as the online ordering-side report containing online order IDs, customer order references, POS reference IDs, outlet IDs, order dates, delivery or pickup dates, order status, item values, taxes, discounts, delivery charges, packaging charges, payment status, and customer paid amount.

Online Payment / Payment Gateway Report

Optional, but useful where online order payments are collected through Razorpay, Stripe, PayPal, PayU, Cashfree, PhonePe, Paytm, Adyen, Worldpay, or another payment gateway or payment processor.

Cancellation Report

Optional, but useful where customer cancellations, restaurant cancellations, failed orders, rejected orders, duplicate orders, out-of-stock cancellations, and cancellation-related payment reversals need to be compared.

Refund / Adjustment Report

Optional, but useful where customer refunds, failed refunds, partial refunds, full refunds, chargebacks, reversals, wallet credits, loyalty credits, and goodwill adjustments affect sales and payments.

Discount / Promotion Report

Optional, but useful where coupon discounts, loyalty discounts, online-only offers, free delivery offers, campaign discounts, gift card redemptions, wallet credits, and promotional deductions need review.

Delivery / Fulfilment Report

Optional, but useful where delivery charges, delivery partner references, pickup status, delivery status, cancelled deliveries, returned orders, failed deliveries, or delivery adjustments need to be reviewed.

Tax Report

Optional, but useful where GST, VAT, sales tax, service tax, taxable value, tax collected, tax reversed, and invoice-level tax values need to be compared.

Outlet / Store Master

Optional, but useful where outlet IDs, restaurant IDs, store IDs, brand, city, franchisee, cost center, entity, and GL mapping need to be added.

Bank Statement

Optional, but useful where payment gateway settlements or online order payouts need to be compared with actual bank statement credits.

ERP / Accounting Export

Optional, but useful if POS sales, online order receivables, customer advances, payment gateway clearing, refunds, discounts, delivery charges, tax entries, bank receipts, and journal postings are maintained in SAP, Oracle, NetSuite, Microsoft Dynamics, Tally, Zoho Books, QuickBooks, or another accounting system.

Supporting Data

Optional supporting files can be used for order mapping, outlet mapping, payment mapping, refund mapping, customer mapping, coupon mapping, delivery mapping, tax mapping, bank account mapping, GL mapping, entity mapping, or other enrichment.

Start POS vs Online Ordering System Reconciliation

View demo report

Ready-made workflow · Reusable every period · Manual upload and automation supported