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Popular reconciliation template

Sales vs Zepto Reconciliation

Reconcile internal sales records with Zepto reports to match orders, SKUs, delivered quantities, cancellations, returns, refunds, commissions, platform fees, discounts, deductions, taxes, settlements, bank credits, and open items in one structured workflow.

Upload the required internal sales report and Zepto order, settlement, payout, return, refund, commission, or deduction reports, select the period, run reconciliation, and review fully matched, partially matched, unmatched, refunded, returned, deducted, and skipped records.

Start this reconciliationSchedule guided setup
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Ready-made workflow · Reusable every period · Manual upload or automated data flow

Internal Sales / ERP Report
Zepto Order / Settlement Report
Returns / Refunds / Deductions Data
Bank / Accounting / Tax Data

Cointab Sales-Zepto Reconciliation

MatchedPartially MatchedRefundedReturnedDeductedUnmatchedSkipped

Reconcile internal sales with Zepto reports

Zepto reports can include order-level, SKU-level, payout-level, return, refund, fee, discount, deduction, and tax information that may not directly match internal sales or ERP records. Cointab helps bring these records into one clear reconciliation report.

The Sales vs Zepto Reconciliation template helps finance, marketplace operations, eCommerce, retail, D2C, and accounting teams compare internal sales records with Zepto reports.

This helps teams answer questions such as:

  • Which internal sales orders are correctly present in Zepto reports?
  • Which Zepto orders are missing from internal sales or ERP records?
  • Which orders, SKUs, invoices, quantities, and values differ between internal records and Zepto?
  • Which Zepto orders were cancelled, returned, refunded, short-delivered, adjusted, or deducted?
  • Which commissions, platform fees, service fees, fulfilment fees, logistics fees, advertising fees, penalties, or claims explain the payout difference?
  • Which Zepto discounts, coupons, promotional deductions, seller-funded discounts, or platform-funded discounts need review?
  • Which Zepto settlements were received in the bank?
  • Which Zepto payouts were short-paid, delayed, overpaid, reversed, or adjusted?
  • Which items need Zepto follow-up, ERP correction, marketplace operations review, finance review, or accounting correction?

This template is useful for D2C brands, FMCG brands, grocery sellers, retail brands, marketplace sellers, Zepto sellers, quick commerce teams, eCommerce finance teams, marketplace operations teams, controllers, CFOs, and accounting firms that need a repeatable Sales vs Zepto reconciliation process.

Required files for this template

Cointab's ready-made workflow is designed around common internal sales reports, Zepto order reports, Zepto settlement reports, payout reports, commission files, return reports, refund files, deduction reports, bank statements, ERP exports, and supporting eCommerce finance data.

Data sourceExample records
Internal Sales / Order ReportUsed as the internal source-of-truth report containing order IDs, invoice numbers, customer IDs, SKU details, product names, order dates, dispatch dates, delivered quantities, gross sales, discounts, taxes, net sales, cancellation status, return status, and accounting status.
Zepto Order ReportUsed as the Zepto-side order report containing Zepto order IDs, item IDs, SKU codes, product details, order dates, delivery status, accepted quantities, cancelled quantities, returned quantities, item value, discounts, tax values, and order status.
Zepto Settlement / Payout ReportUsed to compare settlement IDs, payout dates, gross sales, commissions, platform fees, discounts, penalties, refunds, claims, taxes, deductions, net settlement amounts, and payout status.
Zepto Commission / Fee ReportOptional, but useful where Zepto commission, platform fees, marketplace fees, service fees, fulfilment fees, logistics fees, advertising fees, payment fees, packaging fees, or subscription fees need to be reconciled.
Zepto Returns / Refunds ReportOptional, but useful where customer returns, refund adjustments, quality issues, damaged goods, cancelled orders, return-to-origin, expired items, short delivery, or Zepto-side refund claims affect settlement.
Zepto Deductions / Claims ReportOptional, but useful where Zepto penalties, short delivery claims, inventory mismatch claims, service-level penalties, damage deductions, expired stock deductions, promotional deductions, and dispute adjustments need to be reviewed.
Inventory / Dispatch ReportOptional, but useful where dispatched quantity, delivered quantity, accepted quantity, rejected quantity, returned quantity, and stock movement need to be compared with Zepto records.
Tax ReportOptional, but useful where GST, VAT, TCS, TDS, tax collected, tax deducted, taxable value, tax reversal, and invoice-level tax values need to be compared.
Bank StatementOptional, but useful where Zepto payouts need to be compared with actual bank statement credits.
ERP / Accounting ExportOptional, but useful if sales, customer receivables, Zepto receivables, commission expenses, deductions, tax entries, refunds, settlements, bank entries, and accounting postings are maintained in SAP, Oracle, NetSuite, Microsoft Dynamics, Tally, Zoho Books, QuickBooks, or another accounting system.
Supporting DataOptional supporting files can be used for order mapping, SKU mapping, Zepto mapping, store mapping, warehouse mapping, invoice mapping, settlement mapping, tax mapping, GL mapping, entity mapping, or other enrichment.

What Cointab matches in Sales vs Zepto reconciliation

Cointab compares internal sales records with Zepto reports across orders, SKUs, quantities, values, commissions, discounts, refunds, returns, deductions, taxes, payouts, bank credits, and optional accounting data.

Internal sales and Zepto orders

Match internal sales orders with Zepto order records.

Order and invoice references

Compare internal order IDs, Zepto order IDs, invoice numbers, item IDs, SKU codes, product IDs, store IDs, warehouse IDs, shipment references, and settlement references.

SKU and quantity details

Compare SKU codes, product names, ordered quantity, invoiced quantity, dispatched quantity, accepted quantity, delivered quantity, cancelled quantity, returned quantity, and adjusted quantity.

Sales values

Compare gross sales, item value, net sales, taxable value, discount amount, tax amount, customer paid amount, Zepto reported value, and expected receivable.

Zepto commissions and fees

Match commission, platform fee, service fee, fulfilment fee, logistics fee, payment fee, advertising fee, packaging fee, and other Zepto commercial deductions.

Discounts and promotions

Compare seller-funded discounts, Zepto-funded discounts, coupon discounts, promotion deductions, marketing support, freebie adjustments, and campaign-level discounts.

Returns, refunds, and cancellations

Match customer returns, Zepto refunds, cancellation reversals, refund adjustments, RTO, damaged goods, expired stock, short-delivery claims, and quantity differences.

Deductions and penalties

Compare penalties, claims, short delivery deductions, service-level deductions, damage deductions, inventory mismatch deductions, dispute adjustments, and other Zepto charges.

Settlement and bank credits

If settlement and bank files are included, compare Zepto payout values with actual bank statement credits.

Accounting postings

If ERP or accounting data is included, compare sales revenue, Zepto receivables, commissions, deductions, refunds, tax entries, bank receipts, and journal postings.

Common Sales vs Zepto reconciliation exceptions

Cointab helps finance teams focus on Zepto differences instead of manually reviewing every order, SKU, commission, refund, return, deduction, and payout line.

Internal sale not found in Zepto report

An internal sale or invoice exists, but no matching Zepto order is found.

Zepto order not found internally

A Zepto order appears without a matching internal sales or ERP record.

Order amount mismatch

The order reference matches, but internal sales value and Zepto-reported order value differ.

SKU mismatch

Order-level references match, but SKU code, product name, item ID, or product mapping differs.

Quantity mismatch

Internal quantity, Zepto quantity, delivered quantity, accepted quantity, returned quantity, or cancelled quantity does not match.

Cancellation mismatch

An order is cancelled on one side but shown as delivered, invoiced, payable, or settled on the other side.

Return mismatch

A return or refund appears in the Zepto report but is missing or recorded differently internally.

Refund mismatch

A customer refund, Zepto refund adjustment, cancellation refund, or settlement refund differs across reports.

Commission mismatch

Zepto commission, service fee, fulfilment fee, logistics fee, payment fee, or commercial fee differs from expected values.

Discount mismatch

Seller-funded discount, Zepto-funded discount, coupon discount, promotional deduction, or campaign support amount does not match.

Deduction mismatch

Zepto deductions, short delivery claims, damaged goods deductions, service-level penalties, expired inventory charges, or dispute adjustments require review.

Tax mismatch

GST, VAT, TCS, TDS, taxable value, tax collected, tax deducted, or tax reversal differs across internal and Zepto reports.

Settlement mismatch

Expected Zepto receivable does not match net settlement after commissions, discounts, refunds, taxes, penalties, and deductions.

Bank credit mismatch

The Zepto settlement report shows payout, but the actual bank credit is missing, delayed, short, excess, or posted in another period.

Duplicate order

The same order ID, Zepto order ID, invoice number, SKU, customer, amount, or settlement line appears more than once.

Wrong store or platform allocation

An order, refund, deduction, payout, SKU, or invoice is mapped to the wrong platform, store, city, warehouse, entity, GL account, or business unit.

Missing or unclear reference

Order ID, Zepto order ID, invoice number, SKU, item ID, settlement ID, payout reference, UTR, or narration is missing, incomplete, or inconsistent.

Skipped record

A row cannot be reconciled because required data is missing, invalid, duplicate, incomplete, or unusable.

How this ready-made reconciliation works

Cointab pre-configures the workflow so your team does not need to rebuild the Sales vs Zepto reconciliation setup every period.

01

Select the template

Choose Sales vs Zepto from popular reconciliations.

02

Select the period

Choose the day, week, month, quarter, order cycle, payout cycle, settlement cycle, financial year, lifetime period, or custom period you want to reconcile.

03

Upload internal sales and Zepto reports

Upload the internal sales report, Zepto order report, and any required settlement, payout, commission, return, refund, deduction, inventory, tax, bank, ERP, or supporting files.

04

Validate file format

Cointab checks whether the uploaded files match the expected structure and highlights missing or incorrect columns.

05

Run reconciliation

Cointab applies predefined data preparation and matching logic for sales, Zepto order, SKU, settlement, commission, refund, return, deduction, tax, bank, and accounting data.

06

Review output

View fully matched, partially matched, unmatched, refunded, returned, deducted, and skipped records.

07

Download or automate

Download the Excel report, or automate future data input and output through email, SFTP, or APIs.

Structured matching first, AI assistance for difficult cases

Cointab applies structured reconciliation logic first, then uses AI to help with difficult open records where fixed rules are not enough.

Structured matching

Structured matching can use:

Internal order IDZepto order IDInvoice numberItem IDSKU codeProduct IDProduct nameStore IDWarehouse IDCityChannelPlatform nameSettlement IDPayout IDUTRBank referenceCustomer IDTransaction IDVoucher numberERP document numberOrder statusDelivery statusCancellation statusReturn statusRefund statusSettlement statusPayment statusAccounting statusOrdered quantityInvoiced quantityDispatched quantityDelivered quantityAccepted quantityCancelled quantityReturned quantityGross sales amountItem valueDiscount amountSeller-funded discountZepto-funded discountCoupon discountTaxable valueTax amountTCS amountTDS amountCommission amountPlatform fee amountService fee amountFulfilment fee amountLogistics fee amountPayment fee amountAdvertising fee amountPenalty amountDeduction amountClaim amountRefund amountReturn amountNet receivable amountNet settlement amountBank credit amountOrder dateInvoice dateDispatch dateDelivery dateReturn dateRefund dateSettlement datePayout dateBank credit datePosting dateAccounting periodDerived or cleaned identifiers

Matching scenarios

  • One-to-one

    One internal sales order matches one Zepto order.

  • One-to-many

    One internal order maps to multiple Zepto item lines, SKU lines, fee lines, refund lines, return lines, deduction lines, tax lines, or settlement entries.

  • Many-to-one

    Multiple internal orders are grouped into one Zepto payout, settlement batch, bank credit, or accounting entry.

  • Many-to-many

    Multiple internal sales records, Zepto order records, commission lines, return lines, refund lines, deduction lines, settlement entries, and bank entries are grouped and compared together.

  • Partial matching

    Identifiers match, but sales value, quantity, discount, tax, commission, refund, deduction, settlement value, or status differs.

  • SKU-level matching

    Order-level and SKU-level quantities, values, discounts, returns, refunds, and taxes are compared together.

  • Settlement-level matching

    Orders, commissions, discounts, refunds, returns, penalties, taxes, deductions, settlement IDs, payout values, and bank credits are compared together where required.

  • Platform-level matching

    All orders, deductions, refunds, returns, settlements, and bank credits for Zepto, a store, city, or business unit are grouped and compared.

  • Net and contra matching

    Sales, cancellations, returns, refunds, commissions, discounts, platform fees, penalties, claims, tax deductions, settlement adjustments, and bank credits are netted where required.

AI-assisted transaction matching

After structured rules run, AI helps match difficult open transactions where:

  • References are incomplete
  • Order IDs are missing or formatted differently
  • Zepto order IDs are embedded inside narration fields
  • SKU names differ across internal and Zepto files
  • Product codes are mapped differently
  • One order has multiple SKU-level Zepto lines
  • One settlement contains many orders and deductions
  • Refunds or returns do not clearly link to original order lines
  • Zepto deductions are described inconsistently
  • Settlement narration is messy
  • Bank narration is unclear
  • Amounts require business context
  • Multiple possible matches exist

AI exception analysis

For transactions that remain open, AI can help identify possible reasons such as:

Internal sale missing in Zepto reportZepto order missing internallyOrder amount mismatchSKU mismatchQuantity mismatchCancellation mismatchReturn mismatchRefund mismatchCommission mismatchDiscount mismatchDeduction mismatchTax mismatchSettlement mismatchBank credit mismatchDuplicate orderWrong Zepto store allocationWrong warehouse allocationPosting period differenceInternal ERP issueZepto reporting issueUnclear reference

AI assists matching and exception review, but Cointab keeps reconciliation transparent, reviewable, and audit-friendly.

Audit-ready Sales vs Zepto reconciliation reports

Cointab gives your team a clear report showing which internal sales, Zepto order, SKU, return, refund, deduction, settlement, bank, and accounting records matched, partially matched, remained unmatched, or were skipped.

Report categories

  • Fully matched

    Internal sales and Zepto records where identifiers, quantities, statuses, and amounts match.

  • Partially matched

    Records where identifiers match but sales value, SKU value, quantity, discount, tax, commission, refund, deduction, or settlement amount differs.

  • Unmatched in internal sales

    Zepto orders or settlement entries that do not clearly match internal sales records.

  • Unmatched in Zepto report

    Internal sales records that do not clearly match Zepto records.

  • SKU and quantity differences

    Records where SKU mapping, item quantity, accepted quantity, delivered quantity, returned quantity, or cancelled quantity requires review.

  • Commission and fee differences

    Records where Zepto commission, service fee, fulfilment fee, logistics fee, payment fee, advertising fee, or other commercial fee requires review.

  • Refund and return differences

    Records where customer refunds, returns, cancellation reversals, refund adjustments, or return quantities require review.

  • Discount differences

    Records where seller-funded discount, Zepto-funded discount, coupons, promotions, or campaign deductions require review.

  • Deduction and claim differences

    Records where penalties, short delivery claims, damage claims, inventory mismatch deductions, expired stock charges, or dispute adjustments require review.

  • Tax differences

    Records where GST, VAT, TCS, TDS, taxable value, tax collected, tax deducted, or tax reversal requires review.

  • Settlement and bank differences

    Records where settlement amount, payout date, settlement ID, UTR, bank credit, or payout status requires review.

  • Accounting differences

    Records where sales revenue, Zepto receivable, commission expense, deduction expense, tax entry, refund entry, bank posting, or journal entry requires review.

  • Skipped

    Records excluded due to missing, invalid, duplicate, incomplete, or unusable data.

Report capabilities

  • Summary cards
  • Order-level filters
  • SKU-level filters
  • Zepto store filters
  • City-level filters
  • Settlement-level filters
  • Refund and return filters
  • Deduction filters
  • Difference amounts
  • Zepto payout view
  • Matched transaction drill-down
  • Manual match
  • Undo manual match
  • Excel export
  • Audit-friendly output

Automate recurring Sales vs Zepto reconciliation

Once this workflow is stable, Cointab can automate file input, reconciliation runs, and output delivery.

1

Bring data into Cointab

Data can be received or pulled through:

EmailSFTPAPI integrations, where available
2

Run automatically

Schedule reconciliation:

DailyWeeklyMonthlyQuarterlyOrder cycle-wisePayout cycle-wiseSettlement cycle-wiseAt month-end closeAfter internal sales report exportAfter Zepto report receiptAfter Zepto settlement file receiptAfter return or refund file receiptAfter bank statement receiptAfter accounting ledger exportAfter all required files are availableAt a custom frequency
3

Push output back

Send reconciliation output to:

ERPAccounting systemOrder management systemInventory systemMarketplace operations dashboardQuick commerce operations dashboardFinance operations dashboardBI dashboardInternal finance systemAnalytics databaseData warehouseInternal exception trackerZepto follow-up workflowDeduction dispute workflowAccounting close workflowAudit or compliance system
  • Matched sales orders
  • Matched Zepto orders
  • Matched SKU lines
  • Matched settlement records
  • Matched bank credits
  • Unmatched internal sales records
  • Unmatched Zepto orders
  • Order amount differences
  • SKU quantity differences
  • Commission differences
  • Discount differences
  • Return differences
  • Refund differences
  • Deduction differences
  • Claim differences
  • Tax differences
  • Settlement differences
  • Bank credit differences
  • Wrong store allocation records
  • Timing differences
  • Open items
  • Suggested actions
  • Excel reconciliation report
  • Structured API output

View a Sales vs Zepto demo report

See how Cointab presents Sales vs Zepto output with matched, partially matched, refunded, returned, deducted, unmatched, and skipped records.

Sales vs Zepto Demo

Explore a sample report showing internal sales, Zepto orders, SKU lines, commissions, discounts, returns, refunds, deductions, taxes, settlement payouts, bank credits, and open items.

View demo report
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Built for teams reconciling sales with Zepto reports

This template is useful for teams that regularly reconcile internal sales, Zepto orders, SKU quantities, commissions, discounts, returns, refunds, deductions, settlement payouts, bank credits, and accounting records.

D2C brands

For D2C brands selling on Zepto and reconciling orders, commissions, discounts, refunds, returns, deductions, and payouts.

FMCG brands

For FMCG businesses reconciling SKU-level Zepto sales, quantity movement, platform deductions, promotions, claims, taxes, and settlements.

Grocery brands

For grocery and food brands reconciling Zepto sales, returns, expired stock deductions, short delivery claims, promotions, and payouts.

Retail brands

For retail brands reconciling Zepto sales with ERP records, inventory reports, settlement files, and accounting ledgers.

Marketplace sellers

For sellers managing high-volume Zepto orders and needing clear payout, deduction, return, and refund visibility.

eCommerce finance teams

For teams preparing recurring Zepto reconciliation reports for daily review, month-end close, reporting, and audit.

Marketplace operations teams

For teams reviewing Zepto deductions, claim disputes, SKU mismatches, return differences, and settlement follow-ups.

Inventory teams

For teams reviewing dispatched quantity, accepted quantity, returned quantity, stock deductions, and Zepto-reported quantity differences.

Accounting teams

For teams reconciling sales revenue, Zepto receivables, commission expenses, deductions, refunds, tax entries, bank credits, and journal postings.

Controllers

For controllers who need visibility into settlement gaps, Zepto deductions, refund differences, tax mismatches, SKU-level issues, and bank posting gaps.

CFOs

For finance leaders who want stronger control over Zepto revenue, platform receivables, deduction leakage, payout accuracy, accounting accuracy, and audit readiness.

Accounting firms

For CA, CPA, or outsourced accounting teams handling eCommerce, D2C, FMCG, retail, marketplace, Zepto, and quick commerce reconciliation for multiple clients.

Trusted by teams handling Zepto reconciliation

Cointab is used by finance and operations teams that reconcile high-volume, multi-source transaction data across sales systems, Zepto, quick commerce platforms, marketplaces, payment gateways, banks, inventory systems, books, ERP systems, and internal systems.

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“We have worked on many softwares but we love the ease of using cointab. The staff and support is very instant. They are approachable, proficient and patient. Team is very cooperative with the customisations. The experience of using cointab was nice.”

— Urbanic

Sales vs Zepto FAQs

Sales vs Zepto reconciliation is the process of comparing internal sales or ERP records with Zepto reports to identify matched orders, missing sales, missing Zepto orders, amount differences, SKU differences, refunds, returns, deductions, settlement differences, and open items.

The main files are usually the internal sales report and Zepto order or settlement report. Depending on the workflow, commission reports, return reports, refund reports, deduction files, inventory reports, tax reports, bank statements, ERP exports, or supporting data may also be used.

Yes. Cointab can show Zepto orders that do not clearly match internal sales or ERP records.

Yes. Internal sales records that do not clearly match Zepto orders can be shown separately for review.

Yes. SKU code, item ID, product name, ordered quantity, delivered quantity, accepted quantity, returned quantity, item value, tax, discount, and SKU-level deductions can be compared where data is available.

Yes. Zepto commission, platform fees, service fees, fulfilment fees, logistics fees, payment fees, advertising fees, packaging fees, and other commercial deductions can be compared where data is available.

Yes. Customer returns, Zepto refunds, cancellation reversals, refund adjustments, damaged goods, expired stock, short delivery claims, and return quantity differences can be reconciled.

Yes. Seller-funded discounts, Zepto-funded discounts, coupons, promotional deductions, marketing support, and campaign-level discounts can be compared where data is available.

Yes. Zepto deductions, penalties, short delivery claims, inventory mismatch deductions, damage claims, expired stock deductions, and dispute adjustments can be flagged for review.

Yes. Settlement reports and bank statements can be added to trace Zepto payouts to actual bank credits.

Yes. GST, VAT, TCS, TDS, taxable value, tax collected, tax deducted, and tax reversals can be compared where data is available.

Yes. Cointab can support store-level, city-level, warehouse-level, SKU-level, and settlement-level views where the required data is available.

Yes. Once this template is selected and the workflow is used, the same setup can be reused for daily, weekly, monthly, order-cycle, payout-cycle, settlement-cycle, or custom reconciliation periods.

Yes. Once configured, Cointab can receive or pull required reports through email, SFTP, or APIs where available, run reconciliation automatically, and push output back to downstream systems.

Cointab validates uploaded files against the expected format. If the file format is different, users can correct the file, update the workflow, or create a custom reconciliation.

Yes. AI can help match difficult open records, review messy Zepto references, analyze deductions, create derived columns, and suggest possible reasons and next actions.

Yes. Users can manually match records that the system and AI could not confidently match, and undo manual matches if needed.

Yes. Users can download Excel reports with fully matched, partially matched, refunded, returned, deducted, unmatched, skipped, order-level, SKU-level, Zepto-level, settlement-level, and transaction-level details.

Start Sales vs Zepto Reconciliation

Use Cointab's ready-made Sales vs Zepto reconciliation workflow to match orders, SKUs, commissions, discounts, returns, refunds, deductions, taxes, payouts, bank credits, accounting postings, review exceptions, and export audit-ready reports.

Start this reconciliationSchedule guided setup
View demo report→

Ready-made workflow · Reusable every period · Manual upload and automation supported

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